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NCR Corporation

NCR Aloha POS

7.4 / 10
Category

What is NCR Aloha POS?

With NCR Aloha, the wait is over. Our multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

Company Details


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Awards & Recognition

NCR Aloha POS won the following awards in the Restaurant POS category

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NCR Aloha POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR Aloha POS.

75 Likeliness to Recommend

Down 3
Since last award

94 Plan to Renew

Down 4
Since last award

74 Satisfaction of Cost Relative to Value

Down 4
Since last award


Emotional Footprint Overview

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR Aloha POS?

8% Negative
23% Neutral
69% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Less Inspiring

Feature Ratings

Average 76

PCI Compliance

82

Payment Processing

80

Advanced Reporting Analytics

78

Advanced Compliance & Statutory

77

Workforce Management

75

Check Settlement Types

74

Integrations

74

Inventory Recipe Management

73

Kitchen Course Management

71

Multiple Venue Property Concept Support

71

Table Reservations Management

70

Vendor Capability Ratings

Average 72

Business Value Created

78

Usability and Intuitiveness

76

Ease of Implementation

74

Quality of Features

73

Availability and Quality of Training

73

Vendor Support

72

Breadth of Features

70

Ease of Data Integration

69

Product Strategy and Rate of Improvement

69

Ease of IT Administration

68

Ease of Customization

67

NCR Aloha POS Reviews

Masaru T.

  • Role: C Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

NCR/Aloha was too slow & too big for its own goo

Likeliness to Recommend

3 / 10

What differentiates NCR Aloha POS from other similar products?

Robust and trusted and true

What is your favorite aspect of this product?

Nothing good to say. Works, but doesn't work well.

What do you dislike most about this product?

No adaptation and then promised products didn't work well.

What recommendations would you give to someone considering this product?

Look at other options

Pros

  • Reliable
  • Unique Features
  • Friendly Negotiation

Cons

  • Security Frustrates
  • Vendor Friendly Policies
  • Vendor's Interest First

Ryan K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

NCR Aloha POS seems like a good option to me.

Likeliness to Recommend

10 / 10

What differentiates NCR Aloha POS from other similar products?

NCR Aloha POS seems like a good option for people who are starting in the food business, and it is even a software that seems ideal for restaurants and food bars. I like customer service and I consider that they know how to handle it, since they always give you a good solution to problems depending on the requirements you have. Financial activity is made easier with NCR Aloha POS, everything is well distributed and that is useful for good sales management.

What is your favorite aspect of this product?

I consider the creation of quality reports to be its best feature. Reports are not qualities that all software of this type has, but NCR Aloha POS makes everything faster to record and analyze. The staff training process to be able to operate the system is not complicated at all, so much so that all training can be done in a single day, which is ideal if you have several businesses. The work system is intuitive which speeds up service times between order and order.

What do you dislike most about this product?

In NCR Aloha POS everything is really designed to be used immediately, and that is excellent, however, sometimes you want to customize the system by adding extra buttons, this seems to me that it is very complicated, then it can be even time consuming, doing that one desists from making many modifications.

What recommendations would you give to someone considering this product?

NCR Aloha POS offers a good service that provides multiple benefits to its customers. It processes orders in a specific way and can be customized depending on the characteristics of the stores. I like it and that's why I usually recommend it. I also consider the attention they give you excellent and of quality, so I appreciate that they are always willing to help when questions arise about the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ryoko W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

NCR Aloha POS is highly functional

Likeliness to Recommend

10 / 10

What differentiates NCR Aloha POS from other similar products?

NCR Aloha POS is highly functional and adapts to any restaurant concept you have. It is simple to configure, the user service system is active and capable of providing technical support and making the necessary orientations to adapt the software to the specifications of the concept of each business. Something that differentiates it from others is the amount of tools it has and that they are all in the same system. Most of the features that you want to customize can be done without the need for technical support.

What is your favorite aspect of this product?

Mobile POS is a great tool and they have served me well. Undoubtedly, NCR Aloha POS offers many functions within its comfortable price, which are very useful and can save a lot of work time, since the system is practically operated by intuition. It is gratifying that the system is available in several countries and can be used, in this way, the expansion of the industry is allowed and that helps to make believe the trade. Inventories are very reliable and easy to understand for all finance and administration staff.

What do you dislike most about this product?

The software has many tools that are useful and well known by all the people who work in this type of field, however, the software has more functions that are also potentially useful and there is no documentary material that helps to make them known and that that way they can be used.

What recommendations would you give to someone considering this product?

The world of restaurants is a world that is constantly expanding, so it is necessary to use applications and tools that are easy to adapt, that is why I like to use and recommend NCR Aloha POS as a tool to manage the orders that they go in and out of restaurants and more because it has more functions than are commonly used in other software.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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