MouseStats Customer Reviews 2024

MouseStats

7.4 /10

What is MouseStats?

There are lots of great analytic products out there to measure success, but none of them will tell you “how” to become victorious, but MouseStats will.

Company Details

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MouseStats Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MouseStats.

81 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MouseStats?

0% Negative

9% Neutral

91% Positive

Pros

Trustworthy
Caring
Saves Time
Client Friendly Policies

Feature Ratings

Average 84

Device and Browser Analytics

Conversion Analysis

Audience Segmentation

Customer Journey Modelling

Paid Search Integration

Data Visualization

Social Media Analytics

Search Engine Optimization

API Framework

Audience Demographics

Customer Value Analysis

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created

MouseStats Reviews

Pablo G.

Role: Sales Marketing
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2021

May we give MouseStats an opportunity

Likeliness to Recommend

9 /10

What differentiates MouseStats from other similar products?

It has similarity with Brand24 is a simple but reliable social network supervision solution. Miles of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products and competitors.

What is your favorite aspect of this product?

It helps you to understand when you talk online about something important in your business. This is a tool for social supervision and media listening for companies that need to know exactly who, where and where their company is being mentioned, competitors in the sector.

What do you dislike most about this product?

There is less ability to sort retweets, which makes navigation difficult when a more extensive search is carried out.

What recommendations would you give to someone considering this product?

All the main review sites are easily connected. The equipment helps to configure everything and there is a lot of space for comments (with them actually doing something). Great people too, quick response times on whatsapp or by phone.

Pros

Trustworthy
Effective Service
Respectful
Transparent

Mwangi G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Why MouseStats Is The Best

Likeliness to Recommend

9 /10

What differentiates MouseStats from other similar products?

MouseStats handles analytics well and helps the business with insights that keeps the business soaring high

What is your favorite aspect of this product?

Deploying and using MouseStats is flawless. The dashboard is well laid and everything is within reach. With MouseStats, generating helpful insights is easy and so is understanding the insights The tool helps the business push growth to the limit by making good use of the insights provided.

What do you dislike most about this product?

MouseStats has been good all through and no major concerns.

What recommendations would you give to someone considering this product?

For business growth, you need more than a basic analytics tool and this is what MouseStats offers. You do not get any insights but insights that will lead to business success.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

A.K.M Mahmudul I.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

User Journey Made Easy

Likeliness to Recommend

9 /10

What differentiates MouseStats from other similar products?

User journey management Mouse heatmao

What is your favorite aspect of this product?

Simple UX Easy to use Can trace mouse heat map

What do you dislike most about this product?

not 360 degreee marketing software Need more time to understand results

What recommendations would you give to someone considering this product?

Easy to use and fix user journey problem

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

MouseStats

What is MouseStats?

Company Details

Need Assistance?

Awards & Recognition

MouseStats Ratings

81 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love MouseStats?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Device and Browser Analytics Capture and summarize device and browser information.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Customer Journey Modelling The ability to effectively model and display customer behaviors or journeys through multiple channels and touchpoints.

Paid Search Integration Integrates with popular search advertising services (i.e. AdWords) and can make predictive recommendations around areas like keywords.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Social Media Analytics Captures information on social signals from popular services (Twitter, Facebook, LinkedIn etc.).

Search Engine Optimization Provides targeted recommendations for improving and optimizing a page for organic search rankings (i.e. via A/B testing or multivariate testing).

API Framework Move data to and from the platform and other customer interaction applications (i.e. Marketing Automation) with ease.

Audience Demographics The ability to capture, analyze and display customer demographic/firmographic data from different channels.

Customer Value Analysis Predicts customer lifetime value based on past conversions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

MouseStats Reviews

Pablo G.

May we give MouseStats an opportunity

Likeliness to Recommend

Pros

Mwangi G.

Why MouseStats Is The Best

Likeliness to Recommend

Pros

A.K.M Mahmudul I.

User Journey Made Easy

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

Feature Ratings

Device and Browser Analytics

Conversion Analysis

Audience Segmentation

Customer Journey Modelling

Paid Search Integration

Data Visualization

Social Media Analytics

Search Engine Optimization

API Framework

Audience Demographics

Customer Value Analysis

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Customization

Business Value Created