What is MoEngage?
MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMoEngage Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MoEngage.
90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MoEngage?
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
Cons
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobile Functionality
Device and Browser Analytics
Marketing Analytics
Analytics and Reporting
Audience Segmentation
API Framework
Data Management
Data Integrity
Data Warehousing
Conversion Analysis
Data Analysis and Survey Function
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Quality of Features
Breadth of Features
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Also Featured in...
MoEngage Reviews
Nikita S.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2024
Excellent Features and Easy to Use
Likeliness to Recommend
What differentiates MoEngage from other similar products?
MoEngage has better customer support and better features
What is your favorite aspect of this product?
The Advanced User Flow Features is what differentiated MoEngage from others
What do you dislike most about this product?
The pricing is higher than others
What recommendations would you give to someone considering this product?
Try to negotiate with the team as much as you can
Pros
- Enables Productivity
- Caring
- Helps Innovate
- Unique Features
Akshit G.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Easy to use and best features
Likeliness to Recommend
What differentiates MoEngage from other similar products?
It has better features like RFM, Content Recommendations and Advanced Analytics
What is your favorite aspect of this product?
RFM Segmentation which use AI Capabilities
What do you dislike most about this product?
The pricing is on a higher side
What recommendations would you give to someone considering this product?
People should opt for a free trial and then buy complete contract
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Generous Negotitation
Santosh M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2024
ease of use and lovely product
Likeliness to Recommend
What differentiates MoEngage from other similar products?
Really a user friendly product and loved the overall features
What is your favorite aspect of this product?
Analytics and ease of use of the product is really great
What do you dislike most about this product?
Not as such
What recommendations would you give to someone considering this product?
Ease of use Analytics User friendly service
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Caring