Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Miro
8.6 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Reliable
  • Saves Time
  • Client's Interest First

Feature Ratings

Average 84

Social Collaboration

89

Idea Capture

87

Notifications

85

Application Integration

84

Data Export and Import

83

Role-Based Access

83

Idea Segmentation

83

Idea Scoring / Evaluation

83

Idea Funnel

83

Dashboards, Analytics and Reporting

82

Idea Approval Workflow

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of Customization

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Vendor Support

80

Miro Reviews

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Environment where ideas are expressed creatively.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro allows us to display several thoughts on a single board; the pictures do not have to be closely related or structured in a certain manner. All schematics can be studied, commented, revised, and extended at any time. Miro makes it all extremely simple. Tracking developments on a dashboard is considerably easier than tracking adjustments to various papers. We like to utilize it for user research because, rather to employing complex analytics tools, we like to keep things simple. Miro is used for script-based analytics dashboards, which allow us to gain insights instantly during interviews.

What is your favorite aspect of this product?

Miro invites you to convey thoughts visually; by default, we communicate ideas verbally (written and verbal). When attempting to reduce uncertainty from a somewhat well-understood issue, words can be effective. However, an image/visual representation may be more helpful in the early phases of a concept (for example, brainstorming). Miro permits him to utilize words, but he adds the most value when he limits their use. It isn't a massive word processing document. It's more like to a large canvas. I especially enjoy the voting tools for group meetings (with music). It makes working remotely more enjoyable.

What do you dislike most about this product?

When there are a lot of large boards, things can get a little sluggish, although this doesn't happen very frequently. The "motion tracker" might draw unwanted attention. Providing comments/feedback throughout the creative process is not always beneficial. They have the ability to halt the creative process and transform it into a mistake-correction exercise.

What recommendations would you give to someone considering this product?

Establish and implement a proper organizational system from the start if you are a huge organization. It is not intended to replace other products you may be using, such as word processors, spreadsheets, and presentations. It's a really effective approach of bringing thoughts that may be scattered throughout numerous pages together in one location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Collaboration tool, improves productivity.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We are addressing the demand for consumers to exchange tangible material in order to co-create solutions and make speedy judgments. Miro is critical to our creative team's ability to swiftly communicate ideas, plan projects, develop concepts, and test and mold them with end users. We address the issue of having many individuals working on the same notion remotely and in real time. The pointer allows us to know who is looking at what item, making working remotely quite comfortable. Miro assists with the user-centered design process, from research synthesis and assumption mapping to prototype feedback.

What is your favorite aspect of this product?

Miro is simple to learn and use, making it excellent for team members that use it occasionally. It is also very versatile, as it is a digital whiteboard. It does all of the design and product management tasks that PowerPoint and Excel used to handle. It's simple to use and share with colleagues; adding and altering photographs is wonderful for brainstorming; and the templates are fantastic. I appreciate Miro's versatility, which ranges from allowing my staff to immediately activate a board for actual communication to establishing a beautifully designed, creative workspace for client workshops.

What do you dislike most about this product?

Many peers may be unable to attend a cooperation session at times due to the license agreement. More flexibility is necessary due to my company's high compensation structure.

What recommendations would you give to someone considering this product?

Miro is the most popular collaboration platform right now; we use it for both remote and in-person collaboration sessions. Miro is very useful for a range of applications, including as showing dashboards within the application and organizing processes and strategies, such as collections or campaigns. Take the time to watch the excellent how-to videos, then dig in and try it out with an internal team meeting to ensure that everyone knows that the goal is to BLOCK content and employ frames, not to UNBLOCK content.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tim T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great tool, Higher end price point

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Not just a mind map tool; also a project management tool

What is your favorite aspect of this product?

Allows complete control over where you can move the shapes

What do you dislike most about this product?

would like to be able to edit offline

What recommendations would you give to someone considering this product?

Integrations are probably the biggest factor for a mind map tool as well as compatibility across different OS . I'd keep an eye on those when helping wade through the many options in this crowded market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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