Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Miro
8.4 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Client's Interest First
  • Saves Time

Feature Ratings

Average 83

Social Collaboration

88

Idea Capture

87

Notifications

84

Idea Segmentation

83

Application Integration

83

Data Export and Import

83

Idea Scoring / Evaluation

82

Dashboards, Analytics and Reporting

82

Idea Funnel

82

Role-Based Access

82

Multiple Language Support

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

81

Vendor Support

80

Miro Reviews

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Best for collaboration and brainstorming

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Denver L.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A web-based whiteboard platform

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro is the most popular social networking whiteboard tool for remote team collaboration. Since I first had the idea to use the Miro tool for meetings, I have used it to create prototypes. Collaboration on the miro-board is now more effective. As a result, we have innovative and fascinating software that makes it simple to talk about, share, and present our work.

What is your favorite aspect of this product?

Miro has closed a crucial innovation gap where, up until now, teams could rely on physical contacts and whiteboards to spark conversation. As an Innovation Lead, Miro has been an enormous asset in helping me visualize complex, unstructured processes. Miro is a highly effective tool for remote work and internet collaboration. Everything enables collaborative sketching, building, and sharing of a variety of concepts, including mind maps, processes, customer journeys, roadmaps, or notes on how you (completely flexible) want to organize it.

What do you dislike most about this product?

Its administrative dashboard and user organization may be improved. When we have multiple Miro accounts, it can be challenging to understand the UI and ensure we are where we need to be. On the administrative side, I wish we had more options for arranging users and teams. Unfortunately, premium use rates are only available in some places, which could cause cursor usage concerns.

What recommendations would you give to someone considering this product?

In our online meetings, productivity and interaction levels have drastically increased. Even those who don't speak up often can now contribute their thoughts and opinions to a discussion. Miro is the perfect tool for improving my interest in lectures and presentations! It is very user-friendly as well. The controls are straightforward.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Miro is critical to digital collaboration.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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