Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Miro
8.4 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Client's Interest First
  • Saves Time

Feature Ratings

Average 83

Social Collaboration

88

Idea Capture

87

Notifications

84

Idea Segmentation

83

Application Integration

83

Data Export and Import

83

Idea Scoring / Evaluation

82

Dashboards, Analytics and Reporting

82

Idea Funnel

82

Role-Based Access

82

Multiple Language Support

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

81

Vendor Support

80

Miro Reviews

Isabel P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A perfect collaboration tool

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro is easy to create product roadmaps using wireframes and user flows. Very easy to engage with clients in an engaging collaborative manner.

What is your favorite aspect of this product?

The inbuilt ready to use templates makes it easy to select and set up required template depending on the requirement be it workshop planning or brainstorming sessions

What do you dislike most about this product?

No features to dislike.

What recommendations would you give to someone considering this product?

It's an easy to use collaborative tool where any level user can easily get acquainted and start using the tool

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Fair
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Easy and applicable for various scenarios ..

Likeliness to Recommend

10 /10

Pros

  • Saves Time
  • Respectful
  • Client Friendly Policies
  • Generous Negotitation

Jenni R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Miro makes creating customer journeys easy

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

As a result of using Miro, I am able to quickly record, categorize, and picture my thoughts and concepts. With this method, teamwork on projects is easy and efficient. Features a drag-and-drop user interface, simplifying the process of creating and editing boards.  Improve your team's ability to talk to each other and work together. Improve your team's ability to talk to each other and work together.

What is your favorite aspect of this product?

Miro makes it easy to design and implement a customer's journey. Wonderful mind mapping procedures are made easier by this tool. To efficiently depict and brainstorm, mind maps can be created quickly. Facilitate better teamwork by lowering barriers to interaction. Processes and projects can be organized and managed with little effort.

What do you dislike most about this product?

For commercial purposes, the security measures fall a little short. A excellent way to cooperate fast, freely, and easily is through the exchange of public links. Since Miro's software and sharing options provide very minimal safeguards, the onus for ensuring the security and privacy of company data falls squarely on the shoulders of management.

What recommendations would you give to someone considering this product?

It's a solid program that facilitates simple web conferencing and group work sessions.  This program makes it simple to record and develop original thoughts.  Projects and processes that would have previously been too complicated to automate can now be simplified

Pros

  • Unique Features
  • Transparent
  • Includes Product Enhancements
  • Security Protects

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