MicroStrategy Customer Reviews 2024

MicroStrategy

7.7 /10

What is MicroStrategy?

MicroStrategy 10 meets the needs of both business and IT. Make sense of large data volumes, get answers in an instant, build stunning visualizations, and ensure a single version of the truth securely, at any scale, on every device.

Company Details

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Awards & Recognition

MicroStrategy won the following awards in the Business Intelligence & Analytics – Enterprise category

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4 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2022

4 Top Rated Capabilities

6 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

MicroStrategy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MicroStrategy.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MicroStrategy?

3% Negative

5% Neutral

92% Positive

Pros

Client Friendly Policies
Acts with Integrity
Helps Innovate
Performance Enhancing

Feature Ratings

Average 85

Real-Time Visualization

Data Exploration and Visualization

Dashboard

Spatial Analysis

BI Security

Advanced Analytics and Data Science

BI Platform Administration

Mobile

Intelligent Alerts and Notifications

Metadata Management

Data Connectors and Data Mashup

Vendor Capability Ratings

Average 83

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

View MicroStrategy in this category (opens in a new tab)

MicroStrategy Reviews

Erin G.

Role: Information Technology
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2020

features an incredibly innovative product

Likeliness to Recommend

10 /10

What differentiates MicroStrategy from other similar products?

it is very innovative and intuitive

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

the glitches

What recommendations would you give to someone considering this product?

test for a few weeks before kahn h

Pros

Efficient Service
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Entertainment
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Just what we were looking for

Likeliness to Recommend

8 /10

Pros

Trustworthy
Respectful
Fair
Unique Features

Cons

Vendor's Interest First
Leverages Incumbent Status

Role: Consultant
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to use. A solid product

Likeliness to Recommend

5 /10

Pros

Effective Service
Acts with Integrity
Security Protects
Helps Innovate

Cons

Less Reliable

MicroStrategy

What is MicroStrategy?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

MicroStrategy Ratings

86 Likeliness to Recommend

2 Since last award

96 Plan to Renew

4 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love MicroStrategy?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Intelligence & Analytics - Midmarket

MicroStrategy Reviews

Erin G.

features an incredibly innovative product

Likeliness to Recommend

Pros

Just what we were looking for

Likeliness to Recommend

Pros

Cons

Easy to use. A solid product

Likeliness to Recommend

Pros

Cons

2
Since last award

4
Since last award

2
Since last award

Feature Ratings

Real-Time Visualization

Data Exploration and Visualization

Dashboard

Spatial Analysis

BI Security

Advanced Analytics and Data Science

BI Platform Administration

Mobile

Intelligent Alerts and Notifications

Metadata Management

Data Connectors and Data Mashup

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Availability and Quality of Training