What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Aurangzeb Nawaz K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
The Best platform for audio/video conferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams as a software provides you widely used features which can help them in day to day life. Users can chat with in the groups , one to one and create calls/meetings in the group and personal.
What is your favorite aspect of this product?
Microsoft Teams is by far the coolest because it allows for the use of many collaboration applications which are all located in one place. From the casual chat to the scheduled meetings, document sharing to project tracking, Teams makes communication and work organizing possible for all teams in the organization.
What do you dislike most about this product?
Although Microsoft teams offers wide range of features but still there are some drawbacks.The subscibtion cost is high for small businesses or educational institutions.Third party applications integration is challenging sometimes.Sometimes can feel performance related issues as delays.latency during video calls.
What recommendations would you give to someone considering this product?
Microsot Teams - highly Recommended product for quick conferencing and collaboration with other people in your organization - its lets you stay connected.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Osama B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2024
Connecting beyond limits - MS Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
One of the greatest corporate interactive platforms is Microsoft Teams, which makes it simple for a team to collaborate with one another. This program has excellent functionality, and integrating it with other Microsoft programs is simple.
What is your favorite aspect of this product?
Easy to use and understand. Teams has provided the platform to host and attend meeting within oranisation and outside the organisation. we can share our data and thoughts on teams chats .
What do you dislike most about this product?
Compared to other applications available on the market, Microsoft Teams is very easy to implement. For personal usage, there are many advantages it offers, and Microsoft Teams is not disliked.
What recommendations would you give to someone considering this product?
Highly recommended product for online collaboration - it's easy to use, intuitive interface and comes with lot of features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Moises R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Advanced but resource-consuming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The best thing about TEAMS is the possibility of scheduling meetings through your own unique link, which allows you to have a more professional and corporate image. Also the ability to screen share and record your screen. This is very useful and different from other platforms so far.
What is your favorite aspect of this product?
What I like the most is precisely the possibility of feeling like you are part of a working community as TEAMS creates that feeling by having the chat and the ability to make video calls inside and outside the organisation and also to make internal calls is very useful, I feel that is one of the best features it has.
What do you dislike most about this product?
What affects me most about using this tool is that with a computer that does not have enough RAM or enough internet it is extremely difficult to maintain the functionality of the tool and for this reason it crashes, stops working, crashes occur. That is why I don't consider it for everyone.
What recommendations would you give to someone considering this product?
Analyse well the capabilities of your technical equipment, and the equipment of your staff to see if it is the best option for everyone, because despite having very good functions it could be rather complex to use and bring inconformities or prevent smooth work. It is necessary that if you want to get the best out of this tool all users must have good and advanced equipment and internet speeds.
Pros
- Enables Productivity
- Caring
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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