What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Yash l.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
"Integration of Microsoft Team with office 365"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As Microsoft Team is integrated with Microsoft Office 365 end-users can use services like Word, PowerPoint, Excel, Sharepoint, and outlook during the meeting. This product provides a chat feature so end-user can create conversation channels and easily interact with their teammates using chatbox. Here questions or queries get solved using Team chat, end-user does not have to go for the mail. In this product, file attachments have done easily. This product provides both web and mobile app interfaces. The end-user easily finds out chats and files from past conversations.
What is your favorite aspect of this product?
In Microsoft Team, end-user can arrange a video conference, chat in a group, calling with teammates on one platform easily. This product also provides a one-to-one message, group chat, in which end-users can share their opinion, solves doubt and the main thing about this product is that it has a GIF, stickers, and emojis. As Microsoft Team integrates with Microsoft Office 365 so editing a file like Word, PowerPoint, and Excel can be done in real-time using this product. In-built screen-sharing and video recording tools are the plus point of this product so end-user have not to go for other third-party applications.
What do you dislike most about this product?
Microsoft Team requires a high internet connection for attending a video conference. Other than these all features are best and they provide reliable service.
What recommendations would you give to someone considering this product?
Microsoft Team is the best video conferencing software and provides the best quality of audio by fillers out the background noise. Integration of Microsoft team and Microsoft Office 365 provides the best interface and makes your easy and time-consuming. The plus point I observe about this product is that it has in-built meeting features, so you have to not go for any third-party applications.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Federico F.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2021
Fantastic product, one of the best in it's field
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
High quality and itegration with other office products
What is your favorite aspect of this product?
Easy to use, video quality and screen sharing with screen control
What do you dislike most about this product?
Nothing to mention
What recommendations would you give to someone considering this product?
One of the best video conferencing tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Scott S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2021
No brainer if you are already using Office 365
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A lot of people already have Office 365 which includes Teams. If you are paying for another web conference solution, that does not make sense. Teams chat is fantastic for keeping in contact with your staff and or teams. Create Channels of different content, easily share files, great video conferencing, ease of use for the end-user. Microsoft is constantly adding new features and making the product even more useful. Teams has been very dependable as well with maybe only a handful of "Microsoft issues" over the last 14 months.
What is your favorite aspect of this product?
The video conference portion. It has been easy to stay in touch with others during this whole WFH during the pandemic. We have completely changed our WFH policy because of Teams and how well it has worked for us. Being able to just quickly video conference someone is almost easier than when in the office. We have actually seen more people over video than we have when we were in the office.
What do you dislike most about this product?
All though the product is pretty easy to roll out and use "out of the box" there are a ton of security controls and configurations you can set up on the back end. If you are in an industry with compliance such as HIPAA or PCI you need to have a consultant or someone who knows the office 365 security set up really well so you don't accidentally have controls enabled that could hurt your company.
What recommendations would you give to someone considering this product?
It is a no-brainer if you are using Office 365 already. There is absolutely no reason to pay for another conference solution or chat if you have Teams. It is fairly easy to roll out and just use out of the box. There is plenty of free training on the Microsoft site with videos to get started as well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Please tell us why you think this review should be flagged.
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