What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Parul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
All Rounder Platform with Wide Range of Features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has been widely adapted by organizations in the recent times. Once primary reason is the fact that with the Pandemic impacting the global operations, people have switched to newer ways of working, that is working from home. In these times, platforms like team really helps to continue develop connection between the team members, build trust and empathy due to easier option of connectivity. From technical standpoint, the application has all the features that are essential to send message, track tasks, connect using audio and video conferencing, share files etc.
What is your favorite aspect of this product?
Quoted Reply feature is really good especially when there are multiple discussions happening in the group chat. One can directly reply beneath the message indicating that the reply is especially on a specific topic being discussed.
What do you dislike most about this product?
The fact the Quoted Reply feature is only available on Mobile and not on the desktop version is an area of improvement for Teams.
What recommendations would you give to someone considering this product?
On and all, this platform has everything that one would need to establish collaboration between the team members and continue delivering value to the business due to this effective medium of communication. The audio and video conferencing capability lets users communicate and share knowledge, discuss concerns and issues, conduct webinars, and planning session etc. Features like broadcasting messages, file sharing, instant messaging, liking comments, etc are really unique and make this an easy pick over other products in the market.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Helps Innovate
Please tell us why you think this review should be flagged.
Tomas M.
- Role: Consultant
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2021
Great tool but some parts just too basic/ absolete
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Wide range of integrations via Marketplace
What is your favorite aspect of this product?
Simple use and smooth change from PC to mobile.
What do you dislike most about this product?
1.Everything in one box. If you have 2 or more screens you can take out selected chat only. 2. You can not download list of members of your Team without administrator.
What recommendations would you give to someone considering this product?
If more of your Business partners are using MSTeams you should join. Its more powerful if used across more teams/ organisations.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Pradnya P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
MS Teams - Amazing tool for Collaboration !
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS teams is the best product for collaboration and most widely used software in any type of industry. Very user friendly and has simple user interface with lot of great features for communication due to which it makes stand apart from other collaboration tools like Zoom and Skype. It has helped lot of projects in this bad pandemic time, many are asked to work from home and to be in touch and collaborate MS teams has helped a lot in very minimal time, transitions were carried very smoothly on MS teams. Best part was to use MS Teams there is no training required, beginners can easily navigate and take control on all its features.
What is your favorite aspect of this product?
There are lot of great features of this product which helps in all our day's activity - - It has impressive user interface which is easily be used by beginners - It provides best audio and video quality which helps during meetings - Meetings can be easily scheduled and attended - Instant messaging, group chat helps to be in touch all the time and be updated with work's progress - Screen sharing helps to collaborate and work together on any single task - Meetings can be recorded easily and can be used for future references
What do you dislike most about this product?
I have no dislikes at all as it had served all my purpose and works very effectively and efficiently. Definitely waiting to use it again in near future.
What recommendations would you give to someone considering this product?
MS Teams has lot of great features which can be utilised very easily for communication. I am very much positive on this tool and would strongly recommend to user where there is a requirement of collaboration. Best features under great brand
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.