What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Deepanshu C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Great for organising video conferences
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft products are employed by the university. All departments, staff and students receive a Microsoft subscription including a subscription to Microsoft Teams. it's used for remote working, distance, and online learning and is that the default work collaboration tool since lockdowns are imposed.
What is your favorite aspect of this product?
It integrates well with other Microsoft Office products. this is often vital for the software to try to to this, since numerous organizations are using other Microsoft products in their environments. It just about has commonest collaboration features which will be utilized by most organizations/companies. this is often important since it allows organizations to use just one collaboration tool, instead of multiple tools to urge the features they have .
What do you dislike most about this product?
It has a greater learning curve than another collaboration tools out there. it's harder for users to start out using without some formal training of the software.
What recommendations would you give to someone considering this product?
[Microsoft Teams] is compatible for organizations that require an all-in-one collaboration tool, and one that has the quality features that the majority organizations use. this is often a benefit, instead of having to deploy variety of various tools/software in an environment. it's less appropriate in organizations that want to deploy something rather quickly and for users to urge up and running quickly with the software. It does take more formal training to find out this software platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jose Manuel O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
The Most Effective Communication Tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
For business communications, Microsoft Teams is a cloud-based service developed by the company. In contrast to ClickMeeting, which is designed for small and big enterprises, sales departments and marketing departments, as well as education and e-learning, HR departments.
What is your favorite aspect of this product?
Microsoft Teams is the greatest video conferencing software we've seen so far, and it's excellent for business, especially if you're in an office with Microsoft Windows. I liked the fact that we can create rosters through Excel and share various types of documents with this because it supports a variety of file types. The best feature that I saw was that we can create rosters through Excel and share various types of documents because it supports a variety of file types.
What do you dislike most about this product?
Because this application uses a lot of CPU power, your computer may operate slower than normal. this is a significant issue when it comes to helpdesk chores to assist teams app users because some functionalities are only available in the iOS app or not at all in the Android app. Because of excessive RAM and CPU use, meeting chat alerts on a mobile device are not received, thus this may affect PCs as well.
What recommendations would you give to someone considering this product?
There are many options when it comes to choosing the finest communication software for your business. It's easy and doesn't require any product training. On Teams, communication is seamless. You'll love all the features that Teams has to offer, and I'd want to suggest it to all of my colleagues.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Isleny Carolina P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Meetings with Microsoft Teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams, unlike other platforms such as Yammer, does not enable you to establish work teams with more than 300 people.
What is your favorite aspect of this product?
Microsoft Teams has swiftly become one of the most important corporate apps. Microsoft Teams delivers a dependable, secure, and accessible platform for internal and external collaboration and information sharing within our firm. The Microsoft Teams program allows you to have virtual meetings online using video conferencing. On the other hand, instant messaging is the quickest, most cost-effective, and practical means for employees to interact. Microsoft Teams is a one-of-a-kind solution that enables users to be innovative in their work and to build collaborative knowledge management environments.
What do you dislike most about this product?
Until now, I've had no major issues with the software. One downside is that it can occasionally be quite resource-intensive. Because you can't edit or remove anything you've typed in the conversation, you can't repair a typo.
What recommendations would you give to someone considering this product?
For conducting meetings and exchanging data and work-related files, it has the most sophisticated features available. In cases when the connection is limited, it is less suited. Aside from that, it's the best similar tool on the market at the time of writing this. It meets all of my requirements, and I would suggest it to others.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.