What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rajesh s.
- Role: Consultant
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2022
Overall decent,less flexible but good future ahead
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Now a days, One out of every three products are for communicating, meetings. Microsoft teams too allows the communication betweens teams, clients,teacher-students at a one place but the differetiating feature it possess is its well designed interface and stable, well designed operating property.
What is your favorite aspect of this product?
Microsoft teams allow increased focus on work and teams productivity. Moreover, its easy implementation is something which is the reason for its appreciation.
What do you dislike most about this product?
Microsoft team though have the many qualitu features but it too consist some sign of complain. Its limited flexibility and confusing file structure really needs improvement.User like me faced the problem in commanding this app. Hoping that microsoft team would definitely see in this matter.
What recommendations would you give to someone considering this product?
The name microsoft in itself is the high rated company in the work. Its work ethic is amazing and so its app. I would definitely recommend microsoft teams for communication and other similar activities. One would definitely get the all good returns from it.
Pros
- Helps Innovate
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Francisco G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
greatly improves workplace communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is used in my organization for the following purposes: Several groups or direct file and text sharing via instant messenger are available. Video conferencing integration with other systems such as Jira - We don't use them because of company restrictions, but they are available, and I've requested a few that would have been useful to us. It's also been used to record video interviews. It offers a good overall user experience that is fairly consistent across desktop, web, and mobile applications. Audio calls - the quality is very good even when there are drops in video quality and when interacting with multiple locations around
What is your favorite aspect of this product?
Microsoft Teams is my preferred workplace communication tool, despite its flaws. Its overall dependability and feature set are precisely what my colleagues and I require to complete our work. Specific scenarios include video, audio, and text-based collaboration with multiple people. Meetings, on-call activities (collaboration and troubleshooting), and interviews are all required components of the job. For system integration, we use Prometheus and Jenkins. They were both relatively easy to complete. Rich-text messages are being transmitted. I can format a message using tables, images, and code snippets fairly well.
What do you dislike most about this product?
When updates arrive unannounced and we learn about features by chance or through experimentation, this is an area where we need to improve quickly. Mobile app feature rollout appears to be ahead of desktop and web app rollout. However, this could be due to our organization's approach to Team management. By default, rich text copy and paste is required. While it works well in many cases, I'd like to see a "paste as plain text" option because it would make my life a lot easier when formatting pasted text in Teams looks terrible. Unpredictability and fluctuating performance. This can be annoying during a busy workday with lots of communication.
What recommendations would you give to someone considering this product?
This is preferable to receiving an email for some recipients.There are a plethora of system integrations.Can aid in ensuring a pleasant working environment. In general, screen sharing with shared control works extremely well. Remote/shared control does not work with "elevated permissions" Windows applications. Chat and Teams are the two main tabs. My coworkers and collaborators want to use only one tab, ignoring all channels configured in the "Teams" tab/section. Instead, they resort to ad hoc chats, as they are sometimes referred to. Searching in the history for an old message yields somewhat random results,so stick to recent communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Mar 2022
This isnt Skype, but definitely outperforms Zoom
Likeliness to Recommend
Pros
- Trustworthy
- Friendly Negotiation
- Security Protects
- Enables Productivity
Cons
- Less Efficient Service
- Less Respectful
- Less Effective Service
Please tell us why you think this review should be flagged.
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