What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Dimitri K.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2022
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team ideals for middle and big Enterprise Companies
What is your favorite aspect of this product?
Very Convertible Work with IT teams, read documents, chats. etc..
What do you dislike most about this product?
use more ram of OS
What recommendations would you give to someone considering this product?
today this is best product to work with your team in business
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Andreas B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
A good all round tool for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
All round tool. Not just video or audio but also messaging aswell.
What is your favorite aspect of this product?
Messenger as its similar to Slack
What do you dislike most about this product?
Quality of the video conferencing is the reason we stopped using it.
What recommendations would you give to someone considering this product?
It's good for a bunch of features but if you have large numbers of employees in video calls then maybe Zoom is better
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Millie I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Microsoft teams are an easy communication solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ms team is one of the simplest applications I even have used. I prefer numerous things here like., Here we do conferences with the total potential of messaging, calling, video conferencing, file sharing, Screen Sharing, and lots more. Here we will simply record our meeting which may be accessible by every team member conjointly we can easily transfer the list of attendees, conjointly here only we can Assign works to our co-workers which can be submitted in any kind like video, audio, pdf, ppt, doc, and all types of file formats so we don’t would like another application to assign works to our workers. It contains all, we want in one place.
What is your favorite aspect of this product?
Microsoft groups are the best virtual meetup platform for day-after-day interactions with teammates, organizations, conjointly the skilled network. It’s accessible and has an expanded network. You need to require a web connection and simply connect with anyone via teams. It’s the proper audio and video options. The most effective factor is its simple use and wide acceptance by all the workers with no challenges. We are not solely able to communicate it as our official communication however also use it for our internal and external meetings.
What do you dislike most about this product?
An improvement chance is its chat retention limitation. Currently, discussion groups that are let’s say 3-4 months previous (and not continued) get auto-deleted (We are unable to trace such chats). It gets a bit complicated at the start to know the platform, however, it steps by step feels straightforward as your surf across the software. The chat tab could be a little confusing once everybody actively types.
What recommendations would you give to someone considering this product?
It is super straightforward how each user control is based principally on administration type. Hence, you would possibly not have total control over using Microsoft teams. You’d have a support team out there 24/7 to assist you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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