What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Excellent tool for collaboration
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
Hemant A.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2022
one of best communicator for any industry
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
they have features like calling over the mobile and multiple screen sharing which differentiate from the other product in the market
What is your favorite aspect of this product?
My favorite aspect is to use the background feature which have different types are available.
What do you dislike most about this product?
older messages are auto deleted due to less storage available over the cloud
What recommendations would you give to someone considering this product?
It is the best communicator tool and all the features are in built in this tool which is required for any industry for there operations
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Mihir K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Loved the interface and ease
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is the most effective platform for business communication. It includes a lot of useful features, such as the ability to simply create groups, communicate with individuals, and the ability to identify everyone's status, such as whether they are present on teams, in call, scheduled, or away. We can also indicate the daily status that will emerge in the groups and alert everyone before they communicate.
What is your favorite aspect of this product?
The greatest thing about Microsoft Teams, in my opinion, is that it keeps track of anything and everything. Whether it's my presentations, upcoming tasks, or tasks, I'm constantly on the go. It's the only way I can learn, collaborate, and communicate with my coworkers.
What do you dislike most about this product?
It's a viable forum, however new users may need some time to get used to it. Another problem of this software is that there is no option to update it. This application is excellent for laptops and PCs, however it is extremely perplexing when used on a mobile device. We are unable to delete the chat. We can only conduct the conference for 24 hours before it is terminated and we must create a new organization for the session, which is rather time intensive.
What recommendations would you give to someone considering this product?
There should be more ways to react to a message, the emojis right now are very less
Pros
- Helps Innovate
- Reliable
- Caring
- Saves Time
Cons
- Slower Product Innovation
- Less Efficient Service
Please tell us why you think this review should be flagged.
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