What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jasmine R.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Jul 2022
With options to classify your discussions.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Provide input, support projects, and exchange ideas securely with Microsoft Teams while staying connected. Before joining a call, you can preview your videos. When you work from anywhere, it gives you the flexibility to adjust noise suppression and cancel background sounds. Instead of copying people into unnecessary emails, you can purposefully create groups to share messages and files with the right people. You can choose the video source you want to watch and pin it to your screen, as well as join your video meetings.
What is your favorite aspect of this product?
I like Microsoft Teams because it automatically collects a list of coworkers' names so we can connect. Both external contacts and company contacts can be added. We can hold meetings and record them for later use and consultation. By syncing with the calendar, you can keep track of all communications and discussions within your company. You can transfer any information through contacts and share our files. We may communicate with co-workers and team members using instant messaging and video chat services.
What do you dislike most about this product?
The Microsoft Teams mobile app remains subpar. For beginners, the interface is time consuming and not particularly intuitive. For Microsoft Teams to work well, there must be a strong internet connection.
What recommendations would you give to someone considering this product?
I suggest Microsoft Teams as it allows you to create a message and then send it to numerous channels. There are options for screen sharing, group whiteboarding, and individual or group calls with audio or video only. A call can be scheduled in advance and you can be alerted before it starts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pamela A.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
magnificent and super modern product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is very modern, it has many interesting tools, it is very fast and very easy to understand and use.
What is your favorite aspect of this product?
All the tools you give me
What do you dislike most about this product?
nothing at the moment
What recommendations would you give to someone considering this product?
that you can buy it without thinking about it, since it can be used by people of any age because of how easy it is to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohiuddin R.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
Features are very fine.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Every Microsoft product available can be readily connected with Teams, making it simple to use and very effective for sharing files, especially with the Microsoft 365 environment. The primary benefit of Microsoft Teams is the ease with which meetings can be set up or scheduled with universities.
What is your favorite aspect of this product?
This software is really crucial for our daily tasks. Through MS Teams, which we can customize for any team, our entire organization communicates. We can also form chat groups. We can have group conferences using audio or video conversations whenever we want. We may choose a different background for the video, and it will be just if we are actually in person. The power of automation is the best feature of this software. It has provided strong integration capabilities with a variety of services, and we can automate utilizing MS Power Automate as well.
What do you dislike most about this product?
There must to be an option to modify MS Teams's notification tone because the sound is inconvenient.
What recommendations would you give to someone considering this product?
Best team collaboration app that I can recommend for any IT company.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Effective Service
Cons
- Less Performance Enhancing
- Wastes Time
Please tell us why you think this review should be flagged.
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