What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Edward Ray F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Remote Working Made Easy.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's convenient to have access to user status information and out-of-office notifications. A given team's channels are simple to use and traverse, and the comments mechanism is effective. Teams, however, works fine on Windows, and I've also tried it on Linux.
What is your favorite aspect of this product?
This is fully equipped with every aspect required for conducting meetings online. The installation of third-party apps is quite simple, and many of them have already been connected. Although there is a learning curve, the user interface is quite intuitive. The audio and video quality appeared to be excellent. In a secured section, posting files is an option.
What do you dislike most about this product?
You won't be informed if you attempt to create a new team with a name that already exists, and you can end up with two or more teams with the same name. This wastes your time and money in addition to creating uncertainty. But there is a workaround.
What recommendations would you give to someone considering this product?
I adore the virtual background options for the video calling panels, and the prompt alerts. The busy on a call, in a meeting, away, or logged out setting is incredibly straightforward to use and is a crucial factor in determining when we may and cannot interrupt another team member.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nachiket P.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
The best communication and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams offers multiple platform integrations, such as those with its competition Zoom using which one can instantly schedule Zoom meetings. Moreover, it also provides quick learning opportunities giving ready access to LinkedIn courses and Microsoft courses for free through Viva Learning. These two features are what make Microsoft Teams unique and set it apart from its competitors.
What is your favorite aspect of this product?
Microsoft Teams has a host of praise-worthy features. The thing which I like the most about Microsoft Teams is that it is an all-in-one package. One can chat with team members, share files through chat through auto-upload and share Microsoft SharePoint files feature. One can also attend meetings and share the screen as required. Apart from these, Teams can come together through various channels, and files can be shared with the team members with the ability to provide read or write access to members outside the teams if required. Recently, the Viva Learning initiative was launched which has helped the team members upskill with ease.
What do you dislike most about this product?
Microsoft Teams present a few limitations to the users at times. If an external client wishes to join a Microsoft Teams meeting through a mobile phone but does not have the MS Teams app installed, it is not possible to attend the meeting in the current scenario. It would be helpful if one can join using the web directly without the App installation, which has already been implemented by Zoom.
What recommendations would you give to someone considering this product?
If you need a solution for communication and collaboration within/between teams, Microsoft Teams is the best solution out there in the corporate world. It has everything starting from a simple chat for quick communication to a Kanban board to monitor the team's tasks for the sprint. It is essentially an all-in-one package for team collaboration package very well suited for the hybrid model of work.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Oladunjoye O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Fantastic GUI
What is your favorite aspect of this product?
Voice calls and relaible notifications
What do you dislike most about this product?
Lack of volume features
What recommendations would you give to someone considering this product?
Great product with efficient delivery
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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