What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Swagatika P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
MS Teams - Best Player for Conference calls !
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams is very user friendly and easy to use. It is very flexible platform as well for video conferencing on both desktop and mobile application. Also, it has best audio/video HD quality which helps in having flawless communication. Such benefits and features differentiate MS Team from other collaboration tools in current market.
What is your favorite aspect of this product?
MS Teams has everything which an organization asks for, it allows different teams working on various projects to collaborate and communicate seamlessly. Now-days it has helped a lot for all users who are working remotely, it allows everyone to be in touch via audio calls/ instant messages and many more medium. It has lot of additional features as well like screen sharing, scheduling calls / video conferencing, recordings a session. Recording a session during transition of knowledge helps team for future use. Overall best in business.
What do you dislike most about this product?
MS Teams works very slow on virtual machines; it hampers system performance where user loses its productivity sometimes and had to shut off the MS Teams and work which is really annoying.
What recommendations would you give to someone considering this product?
I would strongly recommend MS Teams for all users where there is a requirement to collaborate teams from different platform. It has best features and benefits which allows users work in better way.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Brett G.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2022
"Excellent program for group work"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It stands out from competing programs thanks to its useful features and functions, user-friendliness, and straightforward interface, all of which facilitate effective internal and external communication.
What is your favorite aspect of this product?
The ability to make adjustments is MS Teams' strongest feature. MS Teams users may simply add graphics without pixelation, communicate with emojis/gifs/memes, and create checklists for group projects. I enjoy that I can give my group chats a unique name, and that alerts appear quietly in the screen's corner. Messages and meeting recordings may be searched for and retrieved with little effort using MS Teams.
What do you dislike most about this product?
Dislike that you can't clear your message log. I wish there was a way to archive old communications and access them when necessary without having to delete them completely. Also annoying is receiving instant message alerts after ending a video call. As soon as I leave the meeting, please silence any further texts. Attendees often send "thank you" messages at the end of seminars, but twenty individuals at once is excessive.
What recommendations would you give to someone considering this product?
I recommend the program because it's very easy to use and has a good graphical user interface. All of the other features that come with it are also a big plus.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Arup Kumar P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
All purpose video connectivity tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The hyperactive support team jumps into it in case any issue is faced by the client. For this same reason, we have relied on this software entirely without any backup software.
What is your favorite aspect of this product?
A call on one bridge can be kept on hold while I can join a different bridge and the preview that the camera provides before actually switching on the camera.
What do you dislike most about this product?
Though very rarely, we have encountered some operational glitches with MS teams, like the notification sound didn't work when someone messaged. This had been sorted out by their technical team real quick.
What recommendations would you give to someone considering this product?
Very reliable product with seamless integration of the entire Microsoft ecosystem applications.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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