What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ericand-İlişkileri S.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
An excellent user interface.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a reasonably stable tool, though occasionally, people who use it in the browser rather than as a native application may find it constrained. When the company first chose it as a corporate tool, there was a learning curve. However, with time, we have become much more accustomed to the device, and now we see it as necessary for everyday use for our work team, which is spread across different continents.
What is your favorite aspect of this product?
It works well with computer hardware, has good availability for meeting records, and is simple to recover in the event of an internet outage. It's also crucial to note that the tool has undergone ongoing evolution and renovation. Over the past two years, it has fixed issues, enhanced features, added more tools, and tightened integration with other technologies.
What do you dislike most about this product?
Storage space in the channels is restricted. The system's failure to pinpoint the issue's root causes and offer solutions is another major cause for concern. Microsoft Teams is a fantastic tool when you work where Microsoft products are the only ones used. Additionally, file transmission through Microsoft systems proceeds quite slowly. A laptop's GIF option is troublesome.
What recommendations would you give to someone considering this product?
The integrated design of the platform is a beautiful way to lay the groundwork for interaction, expand it globally, and increase the access Microsoft provides to its other tools from within the Teams platform. It is the best platform for business meetings, screen sharing, and professional conversations. It has been fun to use it for work on the professional floor.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Dec 2022
Easy to use
Likeliness to Recommend
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Felipe d.
- Role: Consultant
- Industry: Transportation
- Involvement: End User of Application
Submitted Dec 2022
good product but could be a little more intuitive.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
integration with other MS tools
What is your favorite aspect of this product?
several companies use it
What do you dislike most about this product?
non intuitive UI
What recommendations would you give to someone considering this product?
facilitates communication with suppliers and clients since almost everyone uses it
Pros
- Efficient Service
- Respectful
- Fair
- Acts with Integrity
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
