What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Beckham L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Collaborative tool for communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams bring everything together in one spot, setting up a fully functional workspace for you and your team to work on projects relatively straightforwardly. If you are used to the Skype environment, managing your contacts, talking and calling, hosting and attending meetings, all from the same platform, is somewhat recognizable.
What is your favorite aspect of this product?
Microsoft Teams is used for internal chat and video conferencing sessions. Teams can also share their screens and use a whiteboard. Users can use the IT Support Chat function to contact us directly if they experience issues with our website. With this technology, we can swiftly control the user's screen to fix technical problems while delivering high-definition video.
What do you dislike most about this product?
The formatting is lost and frequently makes no sense without it when copying or pasting an Excel grid into an IM, which is the most basic requirement for integration. However, there are Word and Excel plug-ins that make it possible for teams to produce word and excel documents. Similar to when pasting from Word, formatting is typically kept, but you cannot fast go back to the standard layout.
What recommendations would you give to someone considering this product?
It is an easy-to-use application for conversations, document sharing, and project team communication. Access to necessary locations and communication channels can be freely given to team members, which helps to maintain information that needs to be known in those places. It is easy to use whenever and wherever you want because it is mobile, and cross-platform compatible, and communication is straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Abid S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Dec 2022
Good for Internal team conversation
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Document share is very fast and impressive.
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
when some one reacts your massage. Notification looks like a massage is unread which bothers me.
What recommendations would you give to someone considering this product?
I really love the video conferring and file sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Genesis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Collaborative tool for teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
To document the meeting, check agreements, and use it as a clarifying element in case of any doubt with our clients or suppliers, it is beneficial to record the sessions and be able to watch them afterward. We eventually switched to TEAMS, even though the business used another application to host online meetings.
What is your favorite aspect of this product?
The best feature of Microsoft Teams is how easy it is to access meetings. You can join my discussions using a desktop, mobile, or web client. For sessions without a need for video, we can begin an audio conference to consume less bandwidth. When sending files over individual or group chat, especially when they are too large to transmit via email, we usually use MS Teams. Over conversation, MS Teams provides file sharing.
What do you dislike most about this product?
Only the meeting's organizer or recorder can distribute the video to attendees who weren't there. The team may need to be asked for permission before content can be distributed. Even if you manage Office 365, you still need to complete this. The MT goes slowly. Conversations with the staff are challenging, and the emails arrive slowly.
What recommendations would you give to someone considering this product?
It is possible to build channels for each team, project, etc. Within the track, you can upload files, take notes during meetings, tag users in postings, and more. It's an excellent tool for collaboration. We appreciate that multiple users may edit the same document and see the changes as they happen. If you have issues, the crew is ready to assist you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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