What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Blinda C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
An ideal online meeting platform.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We consider it to be quite amazing when a team can communicate in confidence. Finally, Outlook for Business email accounts is compatible with the video messaging feature. Because you may maintain sections of the meeting on your desktop without interfering with other duties, and because it will notify you when you get messages, a meeting can be quickly arranged and teams will handle the majority of the work.
What is your favorite aspect of this product?
We are unable to install the corporate remote access program on these personal computers, but we can use Microsoft Teams as a remote access alternative to Team View. For third-party employees that are having IT-related issues, this is a huge help. It is an entirely integrated system that runs in a Microsoft-based environment. The majority of users find it simple to implement, and there is little administration overhead.
What do you dislike most about this product?
We frequently have issues since we find it difficult to quickly paste a limited set of cells from Excel into Teams, which forces us to send screenshots or attach complete sheets when necessary. Another "feature" that consumes time is "Activity," which shows a summary of all activity across all tabs and cannot be turned off.
What recommendations would you give to someone considering this product?
We value the capacity to keep a remote team cohesive and conduct meeting with participants who are located in various time zones, whether they are at home, at work, or on the road. The calendar of Outlook may be easily synced with sessions and scheduled. We can exchange documents so people can see them in real-time as we discuss a topic and screen share to improve collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Alexa C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
An excellent collaboration tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams bring everything together for you in one spot, making the process of setting up a fully functional workspace for you and your team to work on projects relatively straightforward. If you are used to the Skype environment, the concept of managing your contacts, talking and calling, hosting and attending meetings, all from the same platform, is therefore somewhat recognizable.
What is your favorite aspect of this product?
Microsoft Teams is used for internal chat and video conferencing sessions. Teams can also share their screens and use a whiteboard. Users can use the IT Support Chat function to get in touch with us directly if they experience issues with our website. With this technology, we can swiftly control the user's screen to fix technical issues while delivering high-definition video.
What do you dislike most about this product?
The most basic requirement for integration is flawed; when pasting or copying an Excel grid into an IM, the formatting is sometimes lost and frequently has no meaning without it. However, there are Word and Excel plug-ins that allow the creation of word and excel documents within teams. While formatting is typically kept when pasting from Word, you cannot immediately return to the normal setup to continue typing.
What recommendations would you give to someone considering this product?
It is an easy-to-use application for conversations, document sharing, and team communication on projects. Access to necessary locations and communication channels can be freely given to team members, which helps to maintain information that needs to be known in those places. It is easy to use whenever and wherever you want because it is a mobile device and cross-platform compatible, and communication is straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
dylan t.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Easy to use, lots of great features!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ability to screen share, file transfer/sharing
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
not applicable
What recommendations would you give to someone considering this product?
Use screen sharing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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