What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
shubham s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Best tool to connect with teams during remote work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Skype was formerly used by our business' IT department for all communication purposes. Because it seemed like every time I used it during a call or a meeting, myself and a few other team members would get disconnected more than once, Skype was not dependable in my opinion. This significantly disrupted our discussion, required team members to ask others to repeat themselves, and generally decreased employee enthusiasm in attending meetings. Microsoft teams has solved all the problems.
What is your favorite aspect of this product?
Microsoft Teams is used by our creative team to coordinate daily tasks, communicate, and hold team meetings. We can organise massive team meetings where everyone can participate or conduct brief training sessions via screen sharing. Since COVID, our staff has been entirely remote, thus having access to Microsoft Teams has been invaluable.
What do you dislike most about this product?
It can be challenging to hear each other at times because the sound quality isn't always what it should be.
What recommendations would you give to someone considering this product?
Microsoft Teams is a terrific resource if you require a collaboration platform for internal and external use. Additionally, if you want to work more closely with outside companies and partners. You may communicate quickly and effectively using the chat feature rather than sending emails. Additionally, voice calls and ad hoc meetings are fantastic tools for facilitating collaboration and communication.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
This tool just meets expectations.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Suhani P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Amazing software for team coordination
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is cloud-based team collaboration software that is part of the Microsoft 365 and Office 365 suite of applications. The core capabilities in Microsoft Teams include business messaging, calling, video meetings and file sharing. Businesses of all sizes can use Teams.
What is your favorite aspect of this product?
Access control of other system Lot of options available for the organisers like Breakout rooms etc. It has a user friendly interface.
What do you dislike most about this product?
It uses lots of computational resources while running and thus, slows down the system sometimes. You cannot delete the message you sent on Microsoft Teams. This feature is really needed at times you send something in the wrong chat. The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened. It uses lots of computational resources while running and thus, slows down the system sometimes. It allows a few channels per team.The number of channels could be increased for better product
What recommendations would you give to someone considering this product?
Easy connection Clear picture and sound Screen sharing feature is awesome one to one and group call and recording Secure way for document sharing and accessing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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