What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Divya V.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Revolutionizing Video Conferencing with Teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Complete collaboration platform: Teams provides a complete suite of collaboration tools such as file sharing, project management, and integration with third-party apps, making it a one-stop-shop for team collaboration. Advanced security features: Teams offers advanced security features, compliance standards, and data protection, which are critical for businesses and organizations. Enhanced video conferencing capabilities: Teams offers advanced video conferencing features such as virtual backgrounds, screen sharing, and breakout rooms.
What is your favorite aspect of this product?
Microsoft Teams is a popular collaboration platform among businesses and organizations due to its comprehensive suite of tools, user-friendly interface, and advanced security features. Many users appreciate how Teams brings all their team's communication, collaboration, and productivity tools into one centralized platform, making it easier to work together and get things done efficiently.
What do you dislike most about this product?
The chat feature can feel cluttered or disorganized when dealing with a large volume of messages or multiple conversations. Some users may find that the video conferencing quality is not as high as other platforms, particularly when dealing with poor internet connections. The cost of the platform may be prohibitive for smaller businesses or organizations. The platform may not offer as many customization options as some users would like, particularly for branding or visual design.
What recommendations would you give to someone considering this product?
If you are considering using Microsoft Teams for your team collaboration and communication needs, here are some recommendations to help you make the most of the platform: Take advantage of the training resources: Microsoft offers a variety of training resources, such as video tutorials and documentation, to help users learn how to use Teams effectively. Taking the time to learn how to use the platform's features can help you save time and work more efficiently. Explore security and compliance features: Teams offers advanced security and compliance features, such as two-factor authentication and data encryption.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Maria J.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2023
A well-known tool for online meetings.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Any level of technical knowledge can easily collaborate on Teams. We have different levels of technical comfort on our team, and Teams allows us to easily share and collaborate regardless of skill level. Because of the ease of use, we all quickly gained skills.
What is your favorite aspect of this product?
I like having a dedicated link to use to log in just for the Teams gathering. There is no questioning whether or not you logged into the correct one. I also appreciate that there are choices for the background and that the settings are simple to use. It’s convenient for teams to conduct virtual meetings, see who is included in the group, and quickly communicate and exchange ideas. Once we have the link, accessing Teams is simple and secure because it is very tailored to the designated meeting.
What do you dislike most about this product?
There is nothing about Teams that I dislike. I find this tool simple to use and there is nothing that I do not like about using this tool.
What recommendations would you give to someone considering this product?
The degree to which Teams is integrated with Office 365 is one of its best aspects. Nearly all of the work that my team does can be managed by MS Teams as a singular application, including communication, document sharing, task organization, and notification management. Everything is made simpler because there are fewer apps to remember to switch between when using a single product that can accomplish this.
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Fantastic product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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