What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mukesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Outstanding Solution for Virtual Collaborations
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its deep integration with Office 365, enabling seamless collaboration on documents. Its chat-based workspace facilitates communication within organizations. Advanced security features aligned with Microsoft's compliance standards ensure data protection. The platform supports extensive customizations with third-party apps and bots. Additionally, its rich meeting and calling capabilities enhance enterprise-level communications.
What is your favorite aspect of this product?
Microsoft Teams shines with its deep-rooted connection to the Office 365 suite, enabling real-time collaboration on familiar tools like Word and Excel. Its intuitive chat interface simplifies team communication, streamlining project discussions. The platform's ability to integrate third-party applications broadens its functionality, catering to diverse business needs. Secure, compliant data handling provides peace of mind for sensitive information. Lastly, its comprehensive video and call features foster a connected workplace regardless of physical location.
What do you dislike most about this product?
Microsoft Teams, while feature-rich, can sometimes feel cluttered, making navigation a tad complex for new users. Some users report occasional syncing issues, particularly with large files. The mobile app, though functional, doesn't always offer the smoothest experience. Integrations, while plentiful, can sometimes introduce unexpected glitches. Additionally, compared to some competitors, Teams might demand a steeper learning curve, especially for those not familiar with the Office 365 ecosystem.
What recommendations would you give to someone considering this product?
When considering Microsoft Teams, ensure your organization is ready to leverage its deep integration with Office 365 for maximum efficiency. Training sessions can help team members overcome the initial learning curve. Regularly evaluate and adjust settings to maintain optimal security and compliance. Explore third-party integrations selectively to avoid overwhelming the interface. Lastly, ensure adequate IT support, as resolving occasional syncing or integration issues can be crucial for smooth operations.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
User Friendly but has limitations
Likeliness to Recommend
Pros
- Enables Productivity
- Generous Negotitation
- Transparent
- Performance Enhancing
Cons
- Commodity Features
- Less Effective Service
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Grady B.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Makes Communication Easier and Effective.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What i like about the tool over its alternatives is that it offers wide variety of features that are geared towards enhancing effective communication. The tool is ore of a unified communication tool, you are able to conduct online meeting, conference, trainings and presentation with the tool. During a meeting you are able to experience one to one through video conferencing. You are also able to mute the participants to ensure that there is no interruptions.
What is your favorite aspect of this product?
My favorite feature is the side chat during a meeting. There you ask a question and the presenter is able to address it in real time. You are also give features that allows you to clap and raise hand. Gives you the mood of the meeting,
What do you dislike most about this product?
Cost of acquiring the license is a let down to start ups.
What recommendations would you give to someone considering this product?
To ease business operation cost and scale up your organization communication use the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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