What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kaitlyn W.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2023
Great collaborative communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The way Teams works with other Microsoft programs is fantastic. Outlook makes it simple to set up a meeting time and then share that time with Teams. The ability to communicate with one another in real time is useful.
What is your favorite aspect of this product?
Easy file sharing, talking, whiteboarding, mid-call participant addition, hand-raised whiteboarding, screen-sharing, and remote access to friends' or coworkers' computers upon acceptance of a request to do so. Use similar to that of a mobile phone while at work.
What do you dislike most about this product?
On rare occasions, Teams acts a little hysterical when you try to broadcast your screen or offer a file. As Teams matures and receives updates, I have seen that this occurs less frequently.
What recommendations would you give to someone considering this product?
With Microsoft Teams, my coworkers and I can hold virtual meetings and discussions. Even though we don't all live in the same country, we can nevertheless carry on with business as usual. My workplace has also used it as a conversation platform.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.
Gaurav a.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to install comes with Microsoft default strea
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams have all the features such as calling, chatting, video sharing etc. it comes with the MS suite so it's easy to implement and get started
What is your favorite aspect of this product?
it comes with the MS suite so it's easy to implement and get started
What do you dislike most about this product?
Security is a main issue, I received two Junk calls from a local number when I picked it up. it says we are calling from Barclays Bank etc. Which I can make out is a fraud call I am not sure, how I can get a direct call on my teams via some random mobile number.
What recommendations would you give to someone considering this product?
Teams need to improve on the security features and integrate with other third-party products such as Jira
Pros
- Inspires Innovation
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Cons
- Security Frustrates
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Priya J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
powerful and comprehensive collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrated Ecosystem: Microsoft Teams is deeply integrated with other Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint. This seamless integration promotes a unified workflow and enables efficient document sharing and co-editing.
What is your favorite aspect of this product?
Chat and Messaging: Teams' chat functionality is robust and versatile, allowing one-on-one and group conversations. The threaded conversation view helps keep discussions organized, and rich formatting options make it suitable for both casual and professional communication. Video and Audio Calls: Teams offers high-quality video and audio calling with features like screen sharing, meeting recording, and the ability to schedule meetings directly from the platform. The "Together Mode" provides a unique way to conduct virtual meetings with a sense of presence.
What do you dislike most about this product?
Learning Curve: For users new to Microsoft Teams, there can be a learning curve, especially when navigating the extensive set of features. However, once familiarized, it becomes highly effective. Resource Intensive: Teams can be resource-intensive, especially on older computers. Running it alongside other Microsoft 365 apps may require capable hardware to maintain smooth performance.
What recommendations would you give to someone considering this product?
Its tight integration with Microsoft 365 applications and security measures make it an attractive choice for organizations seeking a unified digital workplace. The learning curve and resource demands may pose initial challenges, but the overall experience and capabilities make it a top choice for businesses looking to enhance their collaboration and productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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