What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Efficient and User-Friendly Collaboration Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless integration with Microsoft Office tools, particularly Microsoft Outlook, sets Teams apart. While other platforms offer commendable Outlook plug-ins, Teams distinguishes itself with a smooth and straightforward integration, benefiting from being developed by the same company. The backing of one of the world's leading software companies further ensures that Teams receives top-tier support, enhancing its overall reliability and user experience.
What is your favorite aspect of this product?
The close integration of Teams and Outlook simplifies the coordination of my calendar, meetings, video calls, and voice calls. I can't envision reverting to a time before Teams existed; it truly encompasses all the essential features for seamless collaboration with my teammates.
What do you dislike most about this product?
I believe there's room for improvement in the Search functionality. While it functions on a fundamental level, the current implementation lacks the effectiveness and convenience that would enhance the overall user experience. As someone who frequently revisits conversations, I rely on a more efficient search process. Although I can generally locate what I need, I express the desire for a more refined and polished Search feature.
What recommendations would you give to someone considering this product?
For businesses entrenched in the Microsoft ecosystem or heavily dependent on Office tools and collaborative teamwork, Teams emerges as an excellent solution. It proves particularly advantageous for companies with employees working remotely, offering reliability and significant utility for effective communication and collaboration.
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Jan 2024
ease of use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sudipta M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Trusted Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a pioneer product under the Office 360 suite. Provides easy calling, messaging, file sharing, and meeting capabilities. I guess, the benefits lie in considering this software as part of the Office suite. Otherwise, other tools in the market such as Zoom provide similar facilities.
What is your favorite aspect of this product?
Easy integration with Microsoft Outlook integration.
What do you dislike most about this product?
File sharing could have been better like SharePoint.
What recommendations would you give to someone considering this product?
None that I can think of.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
