What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Chintan P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Great platform for collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams works so well with the other Microsoft 365 apps. It’s super easy to switch between chats, video calls, and working on shared files all in one place. It’s not just about messaging or meetings; it brings everything together calendars, to-do lists, and documents—all synced up. Plus, it connects to other apps, which makes it really flexible for any team’s needs.
What is your favorite aspect of this product?
It seamlessly integrates with all the other Microsoft 365 apps. You can be chatting, working on a Word document, scheduling a meeting, and even tracking tasks in Planner all without switching between apps. It makes collaboration feel really fluid and efficient.
What do you dislike most about this product?
I dislike most about Microsoft Teams is how resource-heavy it can be, often eating up CPU and memory, which slows down performance. It also sometimes takes a while to load, especially if you have multiple teams or channels open, making it feel a bit sluggish. Additionally, constant notifications can be overwhelming and make it hard to keep track of important messages.
What recommendations would you give to someone considering this product?
If you're considering Microsoft Teams, I'd recommend using it primarily for team collaboration, especially if you're already in the Microsoft ecosystem. It’s great for communication and file sharing. However, keep in mind that it can be heavy on system resources, so if you have an older computer or many apps running, performance might suffer. Also, be ready for a learning curve when organizing channels and managing notifications. Overall, it's a solid tool but be prepared to optimize it for the best experience.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Lina T.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I has a good video web conferencing call meanly used in business planning and management
What is your favorite aspect of this product?
It also aids in screen sharing for the better presentation
What recommendations would you give to someone considering this product?
It is a user-friendly interface
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jayaprakash G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jan 2025
A Hub for Seamless Collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamlessly integrates with other Microsoft 365 applications like Word, Excel, PowerPoint, SharePoint, and Outlook. * This deep integration allows for smooth workflows and easy access to shared files and documents.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with the Microsoft 365 ecosystem. This seamless interoperability allows for a truly unified work experience. Imagine effortlessly switching between chat, video calls, shared documents (Word, Excel, PowerPoint), and project management tools – all within a single platform. This streamlined workflow can significantly boost productivity and reduce the time wasted on context switching between different applications.
What do you dislike most about this product?
With numerous channels, teams, and individual conversations, it's easy to get buried under a constant stream of messages, mentions, and meeting requests. This constant barrage of notifications can be distracting and even overwhelming, hindering focus and productivity. While Teams offers some notification customization options, fine-tuning them to avoid information overload can be a challenge.
What recommendations would you give to someone considering this product?
Team size and structure: Teams is well-suited for both small and large organizations, but its complexity might be overwhelming for very small teams with simple communication needs. * Existing technology stack: If your organization heavily relies on Microsoft 365, Teams integrates seamlessly and can significantly enhance your workflow. * Budget: Consider the cost of Microsoft 365 licenses, which often include Teams. Evaluate if the investment justifies the potential productivity gains and improved collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.