What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Naveen Kumar C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
A versatile collaboration hub
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams differentiates itself from other collaboration platforms like Slack primarily through its tight integration with the Microsoft 365 suite, offering seamless collaboration and document sharing. It also excels in features like meeting transcription and AI-powered enhancements. Here's a more detailed look at what sets Teams apart: 1. Microsoft 365 Integration: Teams is a central hub for communication and collaboration within the Microsoft 365 ecosystem. It seamlessly integrates with apps like Word, Excel, PowerPoint, OneDrive, and SharePoint, allowing users to work with files directly within Teams.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its centralized communication and collaboration hub. It brings together chat, video meetings, file sharing, and app integration in one place, streamlining how teams communicate and work together. This allows for improved productivity and efficiency by reducing the need to switch between multiple applications.
What recommendations would you give to someone considering this product?
Microsoft Teams, recommendations focus on effective setup, use, and integration. Start by establishing clear naming conventions for teams and channels, and understand the different team types (e.g., private for sensitive info). Utilize the various features like chat, file sharing, and meetings effectively, and consider integrating with other Microsoft 365 apps for a streamlined workflow. Don't forget to explore features like notifications, mentions, and task management within Planner for enhanced collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tobin K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful Collaboration Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out through deep Microsoft 365 integration, robust video conferencing, enterprise-grade security, and customizable workspaces. It combines persistent chat, file collaboration, and meetings in one platform. Teams supports large organizations with scalability and compliance features, making it ideal for businesses seeking a unified, secure, and versatile collaboration solution.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365. This allows users to collaborate on documents in real time, schedule meetings, and manage tasks all within one platform, boosting productivity and reducing the need to switch between multiple tools.
What do you dislike most about this product?
One of the most disliked aspects of Microsoft Teams is its performance issues, especially in large organizations. Users often report it being slow to load, using a lot of memory, and occasionally freezing. The user interface can also feel cluttered, making navigation and finding messages or files less intuitive.
What recommendations would you give to someone considering this product?
When considering Microsoft Teams, it's important to evaluate your organization's existing tools—Teams works best within the Microsoft 365 ecosystem. Consider your team's size and collaboration needs, as Teams scales well but may feel heavy for small groups. Also, factor in training, as some users may need time to adapt to its features and interface.
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ssewannonda K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Favorite Video Conferencing Software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It easy to use and navigate
What is your favorite aspect of this product?
Calls are end to end encrypted
What do you dislike most about this product?
I have no problem at all
What recommendations would you give to someone considering this product?
It is a worthy software to use in Video Conferencing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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