What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vidhi C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
Fantastic workspace for real time communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Features like team collaboration and communication through messages, meetings, file and app sharing, and occasional emoji and GIF are the best.
What is your favorite aspect of this product?
Microsoft teams access though phone is my favorite feature.
What do you dislike most about this product?
It sometime lags and cannot work with internet.
What recommendations would you give to someone considering this product?
It is a powerful collaboration tool and provides seamless integration with the Microsoft ecosystem.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
Atharva V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Excellent solution for Team Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A notable advantage of Microsoft Teams is its smooth interaction with other Microsoft 365 technologies, which significantly increases the effectiveness of teamwork. Also, it can be easily integrated with custom applications for a variety of workflows.
What is your favorite aspect of this product?
My favorite aspect about Microsoft Teams is it has a wide range of Microsoft 365 tools, such as SharePoint, OneDrive, and Outlook, providing a comprehensive collaboration ecosystem within a single platform. This integration helps the team and enhances productivity by allowing users to access and share files, schedule meetings, and communicate effectively without switching between different applications.
What do you dislike most about this product?
Sometimes, when I need to find certain messages or files in Microsoft Teams, the search results can be too much to handle or not quite right. I hope they can make the search tool easier to use and faster.
What recommendations would you give to someone considering this product?
If you're thinking about using Microsoft Teams, I'd suggest taking advantage of the training resources available to get the most out of its features. Also, make sure to customize your notification settings to avoid constant alerts. Lastly, explore the app integrations which helps you as a end user.
Pros
- Includes Product Enhancements
- Helps Innovate
- Unique Features
- Continually Improving Product
Cons
- Vendor's Interest First
Bob D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is widely used by my business contacts
What is your favorite aspect of this product?
Microsoft Teams has great reception on video and audio
What do you dislike most about this product?
Nothing - Microsoft Teams has improved my business two fold
What recommendations would you give to someone considering this product?
Nothing - Microsoft Teams id great just the way it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
