What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Voice and Video Collaboration
Notifications
File Sharing Collaboration
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rodrigo T.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2022
Teams is a great tool for global companies.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The better of Microsoft Teams is the integration with Microsoft Office 365. Also, the integration with Sharepoint works perfectly and turns Teams into a very robust tool because you can share files and edit documents online with your colleagues directly from the platform, turning the software into something beyond an instant messaging tool.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams, besides the integration with the whole Microsoft Office 365, is the capability of being cross-platform. Now I have my team directly on my phone, allowing me to have a very smooth flow of communication and also avoiding using informal channels to contact them while I'm not in front of my laptop.
What do you dislike most about this product?
I believe the search bar can be improved to allow "advanced search", like text in a specific chat.
What recommendations would you give to someone considering this product?
Microsoft Teams improved our workflow, allowing us to have a better interaction between the project members and allowing us to experience something more close to a presential work than other software can do (very helpful during the pandemic).
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Tinh N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great Video Conferencing and Chat Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration features and opportunities are endless. Microsoft provides endless support and clear documentation for those that use this product. The size and scale of Microsoft makes it hard for others to compete, and with that you get some benefits when using their products.
What is your favorite aspect of this product?
The video conferencing has improved tremendously, and I actually like it better than Zoom now. I like how any Teams video conference will create a channel by default with all the meeting attendees. Then people can type in the chat and even get the recording immediately after the meeting is finished.
What do you dislike most about this product?
Lack of flexibility on inviting people out of the organization, an enormous amount of CPU resources required, screen sharing slow down the entire performance of the PC, documents sharing within the meetings is difficult, and it often goes out of sync, chats on channels are hard to follow, threads are not well organized.
What recommendations would you give to someone considering this product?
Give yourself some time to login before attending a meeting. It can be slow and sometimes require additional levels of authentication before you can successfully log in.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best easy to use communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I like how workgroups can be formed, each with its own set of channels and information shared via Sharepoint. What I like best about teams is the ease of communication it provides to work teams, the simplicity with which meetings or calls can be created, and the ability to add participants without having to make so many movements. I also like the activity feed that it provides, which is very useful and lets me know what's going on just by looking at it. Also, when we have multiple language speakers on the call, the language translation feature comes in handy.. This one-of-a-kind feature makes it more useful and productive.
What is your favorite aspect of this product?
Teams has been one of my favorite tools for on-the-go communication. It provides chat, audio and video calls, screen sharing, calendar management, and other features. Sharing files with groups and chats with real-time collaboration are also fantastic features of Teams. If the internet connection is strong and stable, the video call quality is excellent. It is simple and effective to manage a team of coworkers remotely.
What do you dislike most about this product?
I haven't had any major problems with teams. If your internet connection is strong enough, it works well. However, I have recently been reported for the high amount of bandwidth required for a decent quality audio or video call; in that case, I would like to see teams optmized for midium quality connections. Teams, on the other hand, is a fantastic tool that can easily replace your current communication tool.
What recommendations would you give to someone considering this product?
Team is recommended from the side because it is one of the best in the market with all of the features it provides. It can be a good option for increasing productivity at work and making communication easier. Their customer service is also excellent. They also provide a monthly webcast, which is a free training with an instructor. They also have a team blog, which is useful for staying up to date on new features and other information. When compared to other softwares in the same category, teams is a very effective and efficient all-in-one business communication tool.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.