What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Myra H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Excellent features that integrate well
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has excellent integration across Sharepoint, Outlook, OneDrive, etc. That is the best part, in addition to the IM, video/audio conferencing, search, etc.
What is your favorite aspect of this product?
My favorite aspect is how well it integrates with Outlook and Teams meetings on a consolidated calendar.
What do you dislike most about this product?
I dislike that when screen-sharing only one window, if I switch to a different screen, it appears white for the meeting participants.
What recommendations would you give to someone considering this product?
I would highly recommend Teams for very productive team collaboration, meetings, files, etc.
Please tell us why you think this review should be flagged.
Elena K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
the best multifunctional tool for communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
While it is true that Microsoft Teams has many of the functions of other applications oriented to remote communication either by voice or video, the difference between this and other similar tools is the collaborative approach that it offers, being intimately linked with Outlook email, calendar and other Office applications, it becomes a platform oriented to teamwork where all its components are used to simplify the work when team members are not physically present at the usual work site.
What is your favorite aspect of this product?
Thanks to the integration with the Calendar I can from the role of administrator of the conference schedule the time and date of the same, with the accounts synchronized to the calendar notifications to each of the participants is done automatically, this point is in my opinion one of the most striking because it saves time in creating each meeting.
What do you dislike most about this product?
The application is natively configured to boot simultaneously with the operating system which I find invasive, fortunately you have the option to disable this boot mode and leave it manual.
What recommendations would you give to someone considering this product?
Almost all our work environment makes use of Microsoft from its operating system as the group of office applications, in fact with the deployment of Microsoft Teams and its integration with other Microsoft tools our team perceives the stability and the guarantee that such products provide and the support of a technical staff that is always available for any inconvenience presented; points like these are what allow us to continue relying on Microsoft and the communication tool par excellence Microsoft Teams.
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Natasha F.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2021
Effective for team management
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft has a plethora of features that make it ideal for educational institutes, to conduct classes and sessions virtually
What is your favorite aspect of this product?
It's ability and ease to create and manage classrooms, and centralized features such as class notebooks and reading lists.
What do you dislike most about this product?
Sometimes in large meetings where all participants have their video on, it creates a lag and tends to glitch.
What recommendations would you give to someone considering this product?
Take time to explore all features available, and integrate them as necessary into the workflow.
Pros
- Reliable
- Unique Features
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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