What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alejandro Jose O.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
A nice corporate virtual-meeting platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It presents the minimum functionalities for this type of needs. It offers corporate integration possibilities that I consider to be superior to its direct competitor google.
What is your favorite aspect of this product?
the facility to share files and to link emails and corporate users to meetings in two clicks.
What do you dislike most about this product?
The learning curve is slow. People with apple have difficulty connecting. When creating small rooms, it is very difficult to configure to be able to make other people rotate through the rooms. External guests often have trouble connecting.
What recommendations would you give to someone considering this product?
It presents the minimum functionalities for this type of needs. It offers corporate integration possibilities that I consider to be superior to its direct competitor google.
Pros
- Trustworthy
- Caring
- Respectful
- Fair
Cons
- Commodity Features
- Less Inspiring
Please tell us why you think this review should be flagged.
Alecsandra V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Put a stop to communication breakdowns
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It offers a simple UI and persistent conversations. The search function is both quick and effective. Microsoft Teams is primarily concentrated on cooperation and team development tools, both of which are quite valuable for corporate communications. Out of a mobility standpoint, MS Teams is incredibly useful because it is available from different devices like laptops, desktops, cell phones, and so on.
What is your favorite aspect of this product?
In our business, Microsoft Teams was utilized for corporate communications through Chats, Phone sessions, and Videoconferences. Microsoft Teams can also be utilized for additional collaboration features such as team group creation and information sharing inside organizations. Microsoft Teams too is linked to sharepoint site, and it's a really handy tool for keeping the whole of our files in a unified team place.
What do you dislike most about this product?
There seems to be a flaw in Microsoft Teams that causes it to drop when in an active call although there is no connectivity problem on either side. Whenever we show our computer display via MS Teams, taskbar vanishes, making it impossible to move across programs. There's also a maximum of 15 PIN conversations per like. This figure must be raised.
What recommendations would you give to someone considering this product?
Microsoft Teams enables successful collaboration at work even when working remotely. It is an excellent cooperation solution. We can also record meetings for future. Its chat functionality of emoticons, GIFs, and replies allows me to communicate and explore in new ways.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Collaborate with Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We are using Microsoft Teams as our daily communication solution. During the pandemic, all of our teams are working remotely and we need the team discussions, presentations, file sharing, etc. MS Teams has done a great job in providing timely team collaboration which saves our time, energy, and cost. Microsoft Teams has all the required features such as file sharing, scree sharing, presentations, chat, recording the sessions, etc.
What is your favorite aspect of this product?
1) Using Microsoft Teams we are now more focused on the work as it increased team flexibility across the locations. 2) Easy team collaboration. 3) We can share files, screen sharing, make calls, etc. 4) Excellent customer support. 5) Nice user interface, no extra training required to use the product.
What do you dislike most about this product?
1) Sometimes the call quality is not up to the mark. 2) Mobile app hung during the discussions. 3) Recording quality needs improvements. 4) Searching the logs and sessions is quite complex and time consuming for most of the users.
What recommendations would you give to someone considering this product?
I highly recommend this solution to everyone.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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