What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Prem P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
The best workspace for document sharing.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams makes it much easier to talk about a document while you are looking at it than dropbox or google drive. it is the best one because chat stays right next to file. you need not keep switching tabs, to give feedback. it speeds up the whole review production process and it’s less error-prone.
What is your favorite aspect of this product?
That i can see a version history of a file in the app. the approvals app (within teams) is also a great way for me to get formal sign offs on my work, without sending 12 emails. The interface is clean enough that I can find what I need without too much hunting around.
What do you dislike most about this product?
It can sometimes be a little slow to sync files if they are rather large. The wiki tab would be also limited for formatting situations. the screen sharing bar sometimes sits on top of my other windows which is annoying
What recommendations would you give to someone considering this product?
This is a fantastic tool to have for any team that does a lot of collaborative writing or data analysis. it stores all your documents and conversations securely in one location. to anyone trying to optimize their document management and team collaboration workflow.
Pros
- Continually Improving Product
- Effective Service
- Client's Interest First
- Transparent
Cons
- Less Performance Enhancing
- Under Delivered
Please tell us why you think this review should be flagged.
Muhammad L.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Feb 2026
It Simplified Real Time Interactions.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has a lot of audio controls that ensures clear hearing of words spoken by fellows while conducting meetings, as the ability to share the screen makes onboarding great.
What is your favorite aspect of this product?
It's capability to connect to users of more than 50 users unlike it's competitors and real time translation, collaboration makes decision making a simple task. The integration with Microsoft tools such as Microsoft Outlook.
What do you dislike most about this product?
It's somehow unlimited when it comes to organisations that have a lot of employees.
What recommendations would you give to someone considering this product?
Consider the sice of the organisation before using this product or first use the free version before you upgrade.
Pros
- Helps Innovate
- Respectful
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
Minakshi M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
SYNC LIKE NEVER BEFORE.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
we switched from slack because teams had more security options and the same price for the more features. what makes it special is how it treats file storage through sharepoint. as it seems much more professional and secure for our client data. i don´t feel that i'm only using a messenger app but an entire business platform as our company scale up.
What is your favorite aspect of this product?
i love the new ‘meet now’ feature because it allows us to huddle as wanted, with no scheduling required. the background blur is great for when i’m working from a messy kitchen. i also really love that i can use third party apps like trello and asana so that all my workflow is done in one app. it has literally taken a burden off my shoulders.
What do you dislike most about this product?
While you can remove or archive old chats that is somewhat of a pain and the sidebar can get messy after a few months. Sometimes it can lag if the connection isn’t the best with screen-share. i also feel the guest permission etc are a bit confusing to setup in the beginning.
What recommendations would you give to someone considering this product?
if you're growing and your team is getting bigger and you need a way to keep everyone connected without the headache of losing files this is the solution. it offers an stable place meeting thousands of users chatting or giving presentations. it is well worth it if you're in need of more full fledged Corporate communication tool.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Client Friendly Policies
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