What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ravikiran D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2026
An exceptionally well Communication Tool,Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The thing that Differentiates teams from other similar solutions, is the way we can integrate other softwares which we use in daily life, outlook and 365 has been working seamlessly on it. As a user of teams since 7 years i can confirm it is one of the most clean and trusted tool for sure.
What is your favorite aspect of this product?
My favourite aspect of using teams is its clean user interface with advanced features which makes sure communication within the organisation and ever cross organisation is seamless without any lag and problems. We have used features such as meetings, presentations , calling and chat functionality and all of them works really well without any challenges.
What do you dislike most about this product?
There is no dislike so far which i feel about using teams.
What recommendations would you give to someone considering this product?
Its definitely recommended and must have solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anvesha B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
how I organize my projects on a day to day.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
teams is way easier than just the simple email threads one really can see how a project or task is progressing in real time. its the best because the integration for 'planner' is just so seamless. i can do some task assignment and get a pulse on who is doing what without leaving the chat. it makes project management feel very organic and less an additional burden.
What is your favorite aspect of this product?
i love being able to have my side bar with the apps validated. the shifts feature of it is also one way to keep track of our team schedule and know who is available for a call. Video quality is typically quite good and I very seldom have issues with dropped calls which is crucial for my client meetings.
What do you dislike most about this product?
it’s still a little annoying to deal with multiple accounts and involve a lot of logging in and out. tbh i think the emojis need a lil re-design too, they're looking kinda old. the pasted text doesn’t always turn up properly formatted in the chat.
What recommendations would you give to someone considering this product?
id recommend this for any project manager who wants to have an overview of the team without ever having to micromanage. it gives very easily a current state of the project at any time. it is a great way to ensure that everyone stays accountable and keeps things moving forward.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Prem P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
The best workspace for document sharing.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams makes it much easier to talk about a document while you are looking at it than dropbox or google drive. it is the best one because chat stays right next to file. you need not keep switching tabs, to give feedback. it speeds up the whole review production process and it’s less error-prone.
What is your favorite aspect of this product?
That i can see a version history of a file in the app. the approvals app (within teams) is also a great way for me to get formal sign offs on my work, without sending 12 emails. The interface is clean enough that I can find what I need without too much hunting around.
What do you dislike most about this product?
It can sometimes be a little slow to sync files if they are rather large. The wiki tab would be also limited for formatting situations. the screen sharing bar sometimes sits on top of my other windows which is annoying
What recommendations would you give to someone considering this product?
This is a fantastic tool to have for any team that does a lot of collaborative writing or data analysis. it stores all your documents and conversations securely in one location. to anyone trying to optimize their document management and team collaboration workflow.
Pros
- Continually Improving Product
- Effective Service
- Client's Interest First
- Transparent
Cons
- Less Performance Enhancing
- Under Delivered
Please tell us why you think this review should be flagged.
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