Microsoft Corporation

Microsoft Exchange Online Protection

7.3 /10

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

84 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

4% Negative

11% Neutral

85% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 82

Hosted Email Support

Email Retention and Archiving

Data Loss Prevention

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Anti Malware Signature Detection

Vendor Capability Ratings

Average 81

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Cloud Email Security

Score 8.2

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Md. Jahirul I.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Anti-spam and anti-spoofing

What is your favorite aspect of this product?

All aspects are good

What do you dislike most about this product?

Nothing found

What recommendations would you give to someone considering this product?

Very good to use in large organization

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Susan C.

Role: Industry Specific Role
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Best online data protection product

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

I have no experience from similar products in my experience with online data protection tools.

What is your favorite aspect of this product?

It is easy to deploy the product and learn how it works. It offers secure platform for sharing information online. Sending emails from one person to the other is well guarded and cannot easily leak.

What do you dislike most about this product?

I have not disliked anything from the performance of this great product.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any organization for effective and secure online information exchange.

Pros

Continually Improving Product
Trustworthy
Efficient Service
Inspires Innovation

Nixson J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy to manage my schedule

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

I really enjoy the privacy settings on Microsoft exchange and being alerted when an email is coming from an external source. I also like the tools that help to keep my inbox and calendar organized.

What is your favorite aspect of this product?

Microsoft Exchange is the perfect tool to see my entire calendar and organize my day so I know what's coming up.

What do you dislike most about this product?

There isn't much to dislike

What recommendations would you give to someone considering this product?

It would be great if there were more connections between other programs and Microsoft.

Pros

Performance Enhancing
Caring
Over Delivered
Friendly Negotiation

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection Ratings

84 Likeliness to Recommend

1 Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Email Retention and Archiving Inbound and outbound logging capabilities.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Malware Behavioral Detection Active code detection and execution.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Cloud Email Security

Microsoft Exchange Online Protection Reviews

Md. Jahirul I.

Fantastic product!

Likeliness to Recommend

Pros

Susan C.

Best online data protection product

Likeliness to Recommend

Pros

Nixson J.

Easy to manage my schedule

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Cisco Secure Email

Barracuda Email Security Gateway

Symantec Messaging Gateway

Proofpoint Advanced Threat Protection

FortiMail

Kaspersky Secure Mail Gateway

1
Since last award

3
Since last award

Feature Ratings

Hosted Email Support

Email Retention and Archiving

Data Loss Prevention

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Anti Malware Signature Detection

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization