Microsoft Dynamics 365 Sales Enterprise
In Partnership With SelectHub
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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In Partnership With SelectHub
Microsoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Analytics and Reporting
Collaboration
Sales Management
Customer Service Management
Account and Contact Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Microsoft Dynamics 365 Sales Enterprise Reviews
Simran K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2026
Enterprise sales power , Microsoft native
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
One of the clearest differentiators is seamless alignment with Microsoft 365 tools like outlook teams and power BI
What is your favorite aspect of this product?
My favorite aspect of this product is the seamless integration with the Microsoft ecosystem
What do you dislike most about this product?
What I most dislike about this product is the complexity of setup and users adoption compared with more CRMs
What recommendations would you give to someone considering this product?
Before subscribing this product clarify your business need first
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Bert N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Less Admin. More Closing.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Dynamics 365 Sales Enterprise fits naturally into how our sales team already works. It feels less like a database and more like a sales workspace. Everything from accounts to opportunities flows in a way that mirrors real conversations we’re having with prospects, especially across multi stakeholder IT deals.
What is your favorite aspect of this product?
The AI driven insights deserve credit. Lead scoring feels grounded, not random, and opportunity insights help reps focus attention where it matters. The sales sequences and forecasting tools are practical and easy to adapt to different sales motions. It supports structure without forcing everyone to sell the same way.
What do you dislike most about this product?
There are moments where reporting depth could go further without jumping into Power BI, and mobile performance can feel slightly behind desktop
What recommendations would you give to someone considering this product?
As a core sales platform that scales well and actually reduces admin drag, I confidently recommend Dynamics 365 Sales Enterprise to peers who want control, visibility, and momentum without drowning in process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Malik H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2026
Strong Capabilities, Best Suited for Business
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales Enterprise is differentiated by its deep integration with the Microsoft ecosystem, built‑in AI insights, and enterprise‑grade customization—all within a familiar productivity environment.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Dynamics 365 Sales Enterprise is its seamless integration with Microsoft 365, especially Outlook and Teams, which makes managing leads, emails, and sales activities effortless without leaving familiar tools.
What do you dislike most about this product?
What I dislike most about this product is its steep learning curve and complex setup, which can require significant time, training, and technical expertise—especially for customization and initial deployment.
What recommendations would you give to someone considering this product?
Ensure your team already uses Microsoft 365, plan for proper training and implementation support, and clearly define your sales processes to get the most value from Dynamics 365 Sales Enterprise.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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