MessageMedia

What differentiates MessageMedia from other similar products?

Great product that enables us to stay in touch with our clients in the best and most convenient way possible. I might positively suggest this product. The power that you simply don’t need to have a double choice into contact with a customer is nice. Additionally the ability to opt customers out in the backend as an administrator is great as well. In this manner, none of your workers will text customers that have asked not to be texted.

What is your favorite aspect of this product?

Simple to use, easy to make and share templates, easy to create user accounts, elaborate reporting, easy to set up user settings except for time zone. I like how residents can reply to the text messaging. I like that if we’ve got an urgent matter like shutting down the water to a building we can instantly let them grasp the situation. We used to have to call everybody throughout the event. We can send rent reminders and lease renewal reminders. It’s an awfully valuable tool for us! Client service is extremely awesome!

What do you dislike most about this product?

The evaluation is expensive, The client Service is horrendous. You’ll get an email from somebody from Australia that the timezone issue is already a problem. Feels like a small five-person company. The options are 5 years behind everybody else in this space.

What recommendations would you give to someone considering this product?

I loved the fact you may use an organization’s phone number. Or a five digits code. I liked that you simply could use the platform or email. I like that you simply used easy HTML to prevent the signature on the work email.

What differentiates MessageMedia from other similar products?

We are having a great time using our society's communication media to hold our citizens informed. Simple to use, simple to build and distribute templates, simple to establish user profiles, extensive reporting, and simple to modify user settings except for time zone. I liked that we can use a business phone number or a five-digit code. I loved the fact that we could utilize either the site or email. I appreciate how we stopped the name on the email account using basic HTML. Some consumers like texting. People nowadays, like myself, do not have any time to read their emails.

What is your favorite aspect of this product?

Pros: The opportunity to contact a consumer without requiring a dual opt-in is fantastic. It's also useful to be able to opt consumers out like an executive in the backend. In this manner, none of the workers will be able to text consumers who have requested not to be contacted. The installation process was simple. I can sign up and send a message in a few hours. I like how people may reply to SMS messages. I appreciate that when we have an emergency, like turning down the flow to the building, we can immediately notify them of the problem. Previously, we had to phone everyone before the event.

What do you dislike most about this product?

The cost is exorbitant, and the customer support is atrocious. You'll receive emails from somebody in Australia, therefore the time zone barrier is a matter of concern. It appears to be a little 5-person firm. Everybody in this field is five years back in terms of features. Once I leave a session running for a bit and then return to accomplish anything, I get an error.

What recommendations would you give to someone considering this product?

Overall, a fantastic solution that enables us to communicate with our consumers most simply and practically imaginable. I wholeheartedly recommend this solution.

What differentiates MessageMedia from other similar products?

It facilitates its users to deliver SMS text messages and review replies from the web, e-mail, or API. Its main features include alerts and notifications, billing, payments, appointment reminder, and a lot more. When it comes to sending a lot of messages MessageMedia helps you to send bulk messages within a very short period of time. It is integrated with Shopify, NetSuite, Adobe, and eVet. Its integration with different apps provides you with better facilities.

What is your favorite aspect of this product?

It is an open-source tool with GitHub stars and GitHub forks. It also provides multi-recipient messaging and presses log. MessageMedia is easy to use and cost-effective according to the facilities it provides. It possesses a very easy setup and customizable templates. Furthermore, it facilitates a free trial.

What do you dislike most about this product?

Its customer service is horrible and completely unreliable. They might not be able to help you out in case of some difficulties. It can be expensive to use it. Another drawback is that you cannot send pictures through text messages. You may also face some errors if you keep it open for a long time.

What recommendations would you give to someone considering this product?

Using MessageMedia you can improve your experience with all your customers without any trouble. It enhances your engagement and communications with your customers. MessageMedia is designed to be used by small and mid-sized companies, freelancers, and large enterprises.