MEDITECH Expanse Customer Reviews 2023

What is MEDITECH Expanse?

MEDITECH Expanse is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

Company Details

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MEDITECH Expanse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MEDITECH Expanse.

65 Likeliness to Recommend

Up 1
Since last award

79 Plan to Renew

Up 3
Since last award

53 Satisfaction of Cost Relative to Value

Up 3
Since last award

Emotional Footprint Overview

+48 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MEDITECH Expanse?

26% Negative

5% Neutral

69% Positive

Pros

Security Protects
Respectful
Client Friendly Policies
Includes Product Enhancements

Cons

Less Transparent
Less Reliable
Less Fair

Feature Ratings

Average 62

Healthcare Reporting and Analytics

65

Lab Integration

65

Patient Portal

65

E-Prescribing

65

Medical Charting

64

Customer and Relationship Management

64

Billing

63

Claims Processing

63

Clinical Flow

59

Evaluation and Management Coding

57

Appointment Management

52

Vendor Capability Ratings

Average 63

Business Value Created

69

Ease of Implementation

67

Availability and Quality of Training

65

Quality of Features

65

Vendor Support

63

Breadth of Features

62

Ease of Customization

60

Ease of IT Administration

60

Product Strategy and Rate of Improvement

60

Ease of Data Integration

59

Usability and Intuitiveness

59

MEDITECH Expanse Reviews

Daniel C.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Meditech is highly functional and easy to use

Likeliness to Recommend

9 / 10

What differentiates MEDITECH Expanse from other similar products?

Meditech is highly functional and easy to use .It easily identifies and provide accurate diagnosis to patients.It keeps patients data safe and is very affordable product.

What is your favorite aspect of this product?

It is easy to manage patients records and also share information with other care givers.It saves time and eliminates manual recording of data.It has also solved issues to do with communication among all health care givers.

What do you dislike most about this product?

I would love to see more customization to improve user experience.

What recommendations would you give to someone considering this product?

Meditech does a great job of managing and maintain records which fits well health facilities.I do recommend it

Pros

Enables Productivity
Efficient Service
Saves Time
Helps Innovate

Chelle J.

Role: Student or Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Fairly easy to use but be prepared to click

Likeliness to Recommend

5 / 10

What differentiates MEDITECH Expanse from other similar products?

Meditech is more user friendly than Cerner, but significantly less intuitive than Epic or Athena. For a simple system, it is adequate for a small rural hospital's needs.

What is your favorite aspect of this product?

Meditech somewhat adequately meets the needs of a small rural hospital

What do you dislike most about this product?

It is not intuitive, it is burdensome with the number of clicks needed to find appropriate information and complete a note. There are a number of items that "don't flow through" to subsequent charting. Meaningful use (or whatever the catchphrase is currently) adds a significant burden to providers and nurse's with the additional info needed to pull appropriate information by IT. When a problem is brought to IT's attention, we are perpetually told that "a ticket has been submitted," but it takes an exorbitant amount of time to receive no resolution to the problem. Fixes are not created to benefit the clinician. More upgrades to the system are available, but our IT department doesn't want to complete these steps.

What recommendations would you give to someone considering this product?

Look into Epic if you are able to afford it.

Pros

Security Protects
Respectful

Cons

Less Reliable
Less Performance Enhancing
Commodity Features

Most Popular MEDITECH Expanse Comparisons

Epic
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MEDITECH Expanse

MEDITECH Expanse

What is MEDITECH Expanse?

Company Details

Need Assistance?

MEDITECH Expanse Ratings

65 Likeliness to Recommend

Up 1Since last award

79 Plan to Renew

Up 3Since last award

53 Satisfaction of Cost Relative to Value

Up 3Since last award

Emotional Footprint Overview

+48 Net Emotional Footprint

How much do users love MEDITECH Expanse?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Billing Systematic invoicing system includes time capture, expense tracing and of billing claims for services rendered such as testing, treatments, and procedures.

Claims Processing Indicates a care cost data associated with health insurance and health care providers.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Appointment Management Scheduling tools that assists with booking patient appointments in real-time; includes appointment reminders, requests, and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

MEDITECH Expanse Reviews

Daniel C.

Meditech is highly functional and easy to use

Likeliness to Recommend

Pros

Chelle J.

Fairly easy to use but be prepared to click

Likeliness to Recommend

Pros

Cons

Most Popular MEDITECH Expanse Comparisons

Epic

Oraclecerner Powerchart Touch

NextGen Healthcare

athenaClinicals

Veradigm Professional EHR

WebPT EMR

Up 1
Since last award

Up 3
Since last award

Up 3
Since last award

Feature Ratings

Healthcare Reporting and Analytics

Lab Integration

Patient Portal

E-Prescribing

Medical Charting

Customer and Relationship Management

Billing

Claims Processing

Clinical Flow

Evaluation and Management Coding

Appointment Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness