LumApps Customer Reviews 2026 | Digital Workplace

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LumApps

Composite Score

8.7 /10

CX Score

9.0 /10

74 Reviews Write a Review

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What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details

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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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2026 Data Quadrant Champion

Latest Award, 2026

7 Top Rated Capabilities

22 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Contract Negotiation

2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

19 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

21 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

20 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

17 Top Rated Features

2022

LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative

2% Neutral

96% Positive

Pros

Reliable
Unique Features
Effective Service
Caring

Feature Ratings

Average 87

Chatbot

Employee Directory

Workflow & Approvals

Department Zones

Listings

Calendars

Safety Check

File Sharing Collaboration

Mobile App

Reporting and Analytics

Discussion Forums

Vendor Capability Ratings

Average 86

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Customization

Also Featured in...

Employee Communications

Score 7.8

View LumApps in this category (opens in a new tab)

LumApps Reviews

Role: Sales Marketing
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Fantastic product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Less Inspiring
Less Fair
Vendor's Interest First

Elizabeth M.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Reliable & Smart Digital Workplace Solution

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

LumAppa provides true native integration across all types of ecosystems. It excels in delivering targeted content and experiences. It supports a multi-entity intranet environment. It has made it easy to deliver files and apps to the team in the safest ways.

What is your favorite aspect of this product?

Its search and new AI assistants are often time-saving, they help surface relevant content, and reduce time spent searching across platforms. This platform supports multi-lingual and region-specific portals with ease. Moreover, it can customize the platform without code, adapt layouts, and localize content for global teams.

What do you dislike most about this product?

I would express my confidence in this platform. The current functioning is very helpful and strong for governance, and communication tracking is amazing.

What recommendations would you give to someone considering this product?

LumApp offers excellent customer support and onboarding services. You should take advantage of its available training, implementation guides, and customer resources for a smooth rollout.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Luisa B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Intentional Solution for Digital Support

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The focus on establishing a suitable digital environment for smooth working The robust technical help when systems fail

What is your favorite aspect of this product?

The upgrade of the work environment to foster productivity The timely improvement on daily basis

What do you dislike most about this product?

The intention to have a digital workshop makes us value and appreciate this app

What recommendations would you give to someone considering this product?

We have witnessed value for this app

Pros

Caring
Acts with Integrity
Helps Innovate
Continually Improving Product

LumApps

What is LumApps?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

LumApps Ratings

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love LumApps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Chatbot A personalized conversational interface for answering questions and completing tasks.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Listings A place to list things for sale or swap.

Calendars Ability to manage and view employee schedules, and book meetings.

Safety Check If or when a crisis arises, organizations can identify who may be affected, send multiple modes of notification and monitor employee responses quickly.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Mobile App Android and iOS app that users can download.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Discussion Forums Users can create posts on a browseable message board. Other users can reply to the posts in an open-discussion conversation thread visible to other users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Employee Communications

LumApps Reviews

Fantastic product

Likeliness to Recommend

Pros

Cons

Elizabeth M.

Reliable & Smart Digital Workplace Solution

Likeliness to Recommend

Pros

Luisa B.

Intentional Solution for Digital Support

Likeliness to Recommend

Pros

Most Popular LumApps Comparisons

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Feature Ratings

Chatbot

Employee Directory

Workflow & Approvals

Department Zones

Listings

Calendars

Safety Check

File Sharing Collaboration

Mobile App

Reporting and Analytics

Discussion Forums

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Customization