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LumApps

LumApps

7.6 /10
Category
LumApps
7.6 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Employee Communications category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

82 Likeliness to Recommend

1
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Friendly Negotiation

Feature Ratings

Average 85

Rewards Recognition

100

Employee Directory

90

Application Integration

88

Surveys and Polling

86

Mobile

85

News Feeds, Alerts & Notifications

84

Instant Messaging

79

Newsletter Creation

75

Intranet

75

Pulse Surveys

75

Single Sign-On (SSO)

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

86

Availability and Quality of Training

83

Business Value Created

83

Breadth of Features

82

Ease of Implementation

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

Quality of Features

78

Ease of IT Administration

77

Ease of Customization

75

Usability and Intuitiveness

73

LumApps Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Fantastic product for intranet in enterprise

Likeliness to Recommend

8 /10

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Respectful

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Inspiring

Narek H.

  • Role: Vendor Management
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Looks easy to use, but not optimized

Likeliness to Recommend

5 /10

What differentiates LumApps from other similar products?

This service is unique in the market, combining some primary everyday used services in a single platform, really good idea, and it works sometimes. Must be easy to work and collaborate with, but in fact, it's not so easy as demonstrated.

What is your favorite aspect of this product?

Collects my regular services in a single dashboard, For example, I can view and create emails, see my current calendar, review job information of the company's new hires, and use internal communication service from the same page, without switching to each platform separately.

What do you dislike most about this product?

The platform UI is not optimized (for example, the widgets aren't so large and can't contain all necessary information in a single look, you need to scroll down every time) A third-party company processes the service implementation (additional legal&security reviews, time spending, not synced between current service and mother company, etc.) Additional cost for Implementation out of the main contract, in the first look, the service cost based on seats is very cheap. Still, when you understand that the implementation during 3-6 months will be processed by a third-party company, with additional cost, the total price becomes expensive.

What recommendations would you give to someone considering this product?

A detailed review of the contract and terms. Add two months for implementation planning. Add real information and integrations in the demo version to review and understand the whole function of the product

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Helps Innovate

Cons

  • Wastes Time
  • Under Delivered
  • Slower Product Innovation
  • Role: Human Resources
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Pricey but really easy to use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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