What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Process Design
Process Simulation
Process Automation
Analytics and Reporting
Process Auditing
Collaboration
Process Monitoring and Optimization
Process Model Repository/Content Repository
Commenting
Dashboard
Dynamic Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Lucidchart Reviews
Jamison R.
- Role: Public Sector
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Feb 2023
Professional and easy to use software
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
With the help of the intelligent diagramming tool Lucidchart, teams can better understand complexity, coordinate their thoughts, and create the future more quickly. This user-friendly, cloud-based tool, which is a component of Lucid Software's Visual Collaboration Suite, enables teams to collaborate in real time while creating flowcharts, mockups, UML diagrams, customer journey maps, and more.
What is your favorite aspect of this product?
The fact that it is web-based and accessible from anywhere is what I like most about it. It is hence platform independent. At our organization, there are both Microsoft and Apple users. I can publish a drawing as a PDF or JPEG for storage or sharing. If anyone needs a reviewer link, I can provide it to them.
What do you dislike most about this product?
My only possible criticism with Lucidchart is that I wish to use it more, but Lucid also has other excellent products like Lucidspark, which adds new use cases. Box sizes seem to snap somewhat randomly as I dive deep.
What recommendations would you give to someone considering this product?
I recall that early iterations of charting software weren't very good at joining shapes together and organizing them in the desired configuration. I was initially taken aback by how nicely Lucidchart functioned for a web-based application when I first started using it. Prior to Lucid Chart, I spent the majority of my time on Visio-based charting programs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Josse H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Nice way to create diagrams
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Great collaborations and integration with google cloud for diagrams of infrastructure
What is your favorite aspect of this product?
Wide variety of icons
What do you dislike most about this product?
I'm not sure, does what you expect
What recommendations would you give to someone considering this product?
Just use it
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
Michelle R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
"Lucidchart is a really useful program, I love it.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
It differs from other programs because it is more affordable in price, it has many functions and it is a very easy program to use.
What is your favorite aspect of this product?
My favorite feature of Lucidchart is that it is totally costless to use! It was simple for me to pick up the platform and start building algorithms for time-sensitive documents because of how intuitive the interface is. There are so many options for making visually appealing documents, and I really appreciate that. Last but not least, I appreciate the time-saving automated arrows that may be moved off the shapes. The site runs smoothly and efficiently.
What do you dislike most about this product?
One of my biggest gripes with Lucidchart is that I can't utilize the Times New Roman typeface to make everything seem consistent. Wish there was a setting to make the editing area the same size as a letter-sized sheet of paper (if there is than I was not aware). Last but not least, the free version only allows me to keep two documents, although this limitation is reasonable, and the number of free services is really appreciated.
What recommendations would you give to someone considering this product?
When compared to its rivals, Lucidchart stands out due to its extensive set of capabilities, which includes app connectivity, a library of shapes and symbols that can be searched, and the capacity for group work on projects. The program's usability is enhanced by its streamlined and well-thought-out user interface.
Pros
- Reliable
- Unique Features
- Efficient Service
- Inspires Innovation