What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Get AssistanceLogicMonitor Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Operational Dashboard
Network Reporting
Network Quality of Service
Network Performance Management
Traffic Monitoring
Network Analytics
Network Environment Monitoring
Network Configuration Management
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Arafat R A.
- Role: Consultant
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2021
Fantastic product! & does not disappoint
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Easy to use. Customisable. Agentless
What is your favorite aspect of this product?
Agentless
What do you dislike most about this product?
SNMP Trap monitoring. there are other ways to monitor them better within LogicMonitor using a Scripted LogicModule
What recommendations would you give to someone considering this product?
LogicMonitor is an agent less SaaS based monitoring tool that covers majority of the technologies out there straight out of the box and if you fide something that is not covered out of the box you can create one easily.
Pros
- Trustworthy
- Fair
- Security Protects
- Helps Innovate
Bjoern F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Great Monitoring Platform, but price is increasing
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Ease of use, installation and customization. Lots of add-ons available for enterprise deployments
What is your favorite aspect of this product?
reliable monitoring and alerting, great support when needed
What do you dislike most about this product?
prices are constantly going up since new ownership, lack of focus on SMB, but more on large clients that need tons of features missing data sources for critical infrastructure and long time to get something implemented
What recommendations would you give to someone considering this product?
it's a great platform, but look out for cost and extra charges for add-on features if not deployed at large scale, the cost / benefit ratio can be pretty bad
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Respectful
Cons
- Less Generous
- Vendor's Interest First
- Under Delivered
Matthew F.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2021
Wonderful Software that has helped business
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Coming from another provider, their support and onboarding is top notch, their product gives us much more visibility into our network than we had before.
What is your favorite aspect of this product?
I like the Network configuration backup feature and the ability for me to write custom checks and leverage the API.
What do you dislike most about this product?
Integrations with a helpdesk could be more streamlined.
What recommendations would you give to someone considering this product?
I would definitely look at the value you can attain by using the product given its cost, it is a wonderful product and can do a lot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing