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LexisNexis Financial Services Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
4
Since last award
98 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LexisNexis Financial Services?
Pros
- Performance Enhancing
- Transparent
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Fraud Management
Credit Risk Management
Transaction Monitoring
Anti Money Laundering
Analytics and Reporting
Policy Management
Market Risk Management
Stress Tests
Regulatory Compliance and Audit
Asset Liability Management
Cheque Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
LexisNexis Financial Services Reviews
Abigail M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very attractive for the organization.
Likeliness to Recommend
What differentiates LexisNexis Financial Services from other similar products?
Alert management and analysis provided as a part of the Fraud management module of the suite are excellent. The analysis automatic within the solution can be fine-tuned such that there are minimal false positives. The workflow management can be sluggish at times. However overall the solution is commendable. My overall experience has been very great. It’ one amongst the simplest platform for getting information. I’m really pleased with it. It’s been an excellent help in legal analysis needs and we are very happy with it’ outcome.
What is your favorite aspect of this product?
We have a direct seller contact for our account and fast client response whenever we reach out. Vendor is knowledgeable. Though we’ve oversight of this vendor for the company, we have found that other BLs even have initiated separate contracts without informing our team which ends in many contracts and inefficiencies in use of funds. Product is effective, intuitive interface, and powerful customization abilities. Skilled expertise on subrogation recoveries with LexisNexis who are trade leaders in collection domain. Nice team to figure with.
What do you dislike most about this product?
The small projects team is under-resourced, therefore, projects are on a roll for long periods of time, often while not update. Server response times, significantly in Development and check environments is commonly not so good. Having to wait for response on some functions of Configuration may be somewhat frustrating. The quality modules can typically be troublesome to re-configure or alter for customized purposes.
What recommendations would you give to someone considering this product?
Review different vendors, as we’ve got done. LexisNexis risk solution stacks up alright against its competitors. The application is extensive, is consistently being enhanced, and is customizable in-house. It has too many amazing features that are very knowledgeable and beneficial.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Nikola S.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
User-friendly financial service software
Likeliness to Recommend
What differentiates LexisNexis Financial Services from other similar products?
It is economical and price friendly. The staff posses large knowledge. The client service technicians are the best. The software system is user friendly. The loading speed is high enough. Terribly straightforward to use. Makes it easy to create profiles and open accounts. System seldom gets slow and is pretty fast to load.
What is your favorite aspect of this product?
I like that the cllients file are often fully accessed in one interface wherever you’ll be able to see all the loan information, correspondence, and documentation without having to rummage into different files or access other programs. I additionally like that their check software can be done anywhere if you’ve got the program and portable check processor with you.
What do you dislike most about this product?
Each time my pc contains a software system update, my Fiserv programs fail and make problems where I cannot even log into the software to do my job. It s a large time suck. Fiserv support staff is tough to get a hold of and they take forever to resolve your issue. The precision interface is additionally not user-friendly. I have learned it and I am used to it so it’s not hard, but the setup and site of all the data are not done well.
What recommendations would you give to someone considering this product?
Give it a try, however, don’t forget to allow different vendors an opportunity to showcase their options and advantages too!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Jenn W.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2020
Software supporting Risk Managmeent
Likeliness to Recommend
What differentiates LexisNexis Financial Services from other similar products?
This tool and company has high visibility in the industry and has consistently delivered to the market a product to support risk management and helps us add definition to our customers and our portfolios.
What is your favorite aspect of this product?
The ability to search, secure and move forward with decisions based on quality information received.
What do you dislike most about this product?
There is nothing notably distasteful.
What recommendations would you give to someone considering this product?
Do the research and ensure that your LOBs are attuned to the product. Take advantage of the training and KT for IT.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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