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LastPass

8.6 /10
Category
LastPass
8.6 /10

What is LastPass?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

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Awards & Recognition

LastPass won the following awards in the Password Management category

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LastPass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass?

6% Negative
11% Neutral
83% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

90

Password Generator

89

Encryption and Decryption

88

Vault for Each User

88

Multi-Factor Authentication (MFA)

87

Work and Personal

87

Autosave and Autofill

87

Access From Multiple Devices

86

Team Management

85

Credential Rotation

85

Single Sign-On (SSO)

85

Vendor Capability Ratings

Average 81

Business Value Created

84

Usability and Intuitiveness

83

Breadth of Features

83

Ease of Implementation

83

Quality of Features

83

Ease of IT Administration

82

Vendor Support

81

Ease of Data Integration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Ease of Customization

77

LastPass Reviews

Jason W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Most reliable password management tool

Likeliness to Recommend

9 /10

What differentiates LastPass from other similar products?

Many of its aspects make it more attractive among its competitors. It is intuitive for beginners. Unlike other tools, it facilitates its users with a free plan which includes password vault, basic autofill, and e-t-c. It also works efficiently when integrated with multiple platforms. It also alerts its premium in case of data breaches by the dark web.

What is your favorite aspect of this product?

It is a highly-filled tool in terms of features. Some of its commendable features include; its ability to sync passwords, and to give access to one’s password irrespective of location. It makes it feasible for users to deal with its password setting without editing new entries for each site and app. It also facilitates autofill credentials among multiple platforms.

What do you dislike most about this product?

There is nothing to dislike about LastPass, as it meets all requirements in the best way. All other similar products are more difficult to learn, open source, and less credible. It tries its best to facilitate its users in every way by providing real-time customer services. So for me, it’s a complete way out.

What recommendations would you give to someone considering this product?

I would recommend going with it without any second thought. One can also begin with it by using its free version first to enjoy the functionality and interface of the premium plan. It will fulfill all your desired needs at maximum. It assists its users at every step with high credibility.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Deepak P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Ultimate Password Management Tool

Likeliness to Recommend

10 /10

What differentiates LastPass from other similar products?

LastPass provides features like multi factor authentication and data encryption which is crucial for my team..

What is your favorite aspect of this product?

LastPass autofills the password when saved website is visited which make login process easy.

What do you dislike most about this product?

LastPass seems to be great product for my password management and I have not faced any issue with this product.

What recommendations would you give to someone considering this product?

For advance security please review and update your password in LastPass regularly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Namarata G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Why I Chose Lastpass

Likeliness to Recommend

8 /10

What differentiates LastPass from other similar products?

LastPass has tons of features that helps it stand out from other password managers. LastPass offers a very user friendly interface, comprehensive free plam, robust family plan, adavanced security features like dark web monitoring, password autofill and generator etc. All these features along with its affordable pricing option makes it a versatile choice.

What is your favorite aspect of this product?

I like LastPass for the advanced security features it provides like dark web monitoring, multi-factor authentication etc at an affordable price.

What do you dislike most about this product?

The only aspect of LastPass I dislike is the fact that master password if lost, can be difficult to recover which could result in lockout.

What recommendations would you give to someone considering this product?

I would recommend them to start with the free plan to familiarize themselves with product features before paying for the paid version.

Pros

  • Effective Service
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

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