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Laserfiche ECM Logo Award Winner Product Badge
Laserfiche

Laserfiche ECM

8.5 /10
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Laserfiche ECM
8.5 /10

What is Laserfiche ECM?

Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.

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Awards & Recognition

Laserfiche ECM won the following awards in the Enterprise Content Management - Enterprise category

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Laserfiche ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Laserfiche ECM.

93 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Laserfiche ECM?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Acts with Integrity

Feature Ratings

Average 87

Workflow Process Automation

93

ECM Document Management

92

Search

89

Metadata Management

89

Capture Channels

89

File Approvals Esignatures

86

Access Permissions Management

85

Collaboration

84

Ediscovery Audit Trail

84

Mobile

83

File Conversion

82

Vendor Capability Ratings

Average 88

Quality of Features

92

Usability and Intuitiveness

90

Breadth of Features

89

Availability and Quality of Training

88

Ease of Implementation

87

Business Value Created

87

Ease of Customization

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Ease of IT Administration

84

Laserfiche ECM Reviews

Angela G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Customizable solutions for any process

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

Laserfiche is an all in one solution for digitizing, record management and unique customizations for providing almost any solution.

What is your favorite aspect of this product?

Using forms and workflow to build unique and easy to use solutions

What do you dislike most about this product?

Error messaging in server Event Viewer, Forms and Workflow to pinpoint problems

What recommendations would you give to someone considering this product?

Determining all needs up front and making sure you have actual use cases for all features purchased.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tina P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product, easy to manage

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

This has been the only ECM I have experience with

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

web client isn't as user friendly as windows client. No apple client

What recommendations would you give to someone considering this product?

Use it to it's full capacity but it will take time. The product can do a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amy F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Innovative, seamless ECM & Document Management.

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

The workflow capabilities and the huge array of different APIs really sets Laserfiche aside from other solutions!

What is your favorite aspect of this product?

I love the flexibility and ease of use. I can accomplish anything document management based very quickly, and have good contacts to reach out to if I need any help.

What do you dislike most about this product?

I'm not involved in the pricing portion, but I believe that my organization is perturbed about the cost of licenses.

What recommendations would you give to someone considering this product?

I would recommend it to any business considering this product! There are so many uses and ways to make lengthy processes simpler and more efficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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