What is KnowBe4 Security Awareness Training?
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
4
Since last award
96 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
LMS Integration
Content Quality
Knowledge Tests
Topic Breadth
Ease of User Management
Simulated Attacks
Security Awareness Dashboards and Reporting
Just in Time Alerts
Customizability
Variety of Training Materials
Gamification
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Ease of Data Integration
KnowBe4 Security Awareness Training Reviews
Juan C.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Great Training/Security Training Platform
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
This is a great multidiverse platform, great for training and holding security testing, i believe the number one tool is training your user, and this is it. recommend to everyone who is needing to have your user trained and aware of the security risk out there.
What is your favorite aspect of this product?
Training and being able to see the dashboard of who has taken trainings and who hasn't. Additionally being able to hold test and see if people entered information or opened emails they shouldnt have.
What do you dislike most about this product?
sometimes the program wont sync with our user group, or disconnect and not tell you its not syncing. Additionally our email filter will catch most of the emails and not work during the testing
What recommendations would you give to someone considering this product?
Work down the pricing, and have the most features you can build into it, hold trainings for yourself to better know the bits of the program
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chris G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Best Security Awareness tool out there!
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The simulated phishing emails are fantastic. A lot of stock templates to choose from at different difficulty level and topics which is great for targeted phishing. It is fun to customize them as well. Appreciate the ability to automate the monthly sending of this test to set and forget. Good feedback on who clicked, opened attachment or just viewed the email and the device the views it on. Setting up the Training is easy and can also be automated.
What is your favorite aspect of this product?
Working with the Vendor has been a positive experience. Quick responses to questions and easy to contact. they offer useful free tools along with their paid ones. Phishing simulations are great and the training platform is easy to set up. They keep a lot of the training modules behind the top pay tiers and do not seem to update many very often. They do have do good content though.
What do you dislike most about this product?
Wish there were more training modules, they lock many of the most useful at the highest pay tier. Reports could be more customizable stock ones can be limited. No user roles for admin platform. Only full admin.
What recommendations would you give to someone considering this product?
Better integrations with 3rd party tools
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Respectful
Mark B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
One of the best security education platforms.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
It’s the most robust system we demoed.
What is your favorite aspect of this product?
Content Is great
What do you dislike most about this product?
Cost is so much higher.
What recommendations would you give to someone considering this product?
Look at all the solutions in your budget. Compare quality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
