KnowBe4 Security Awareness Training Logo Award Winner Product Badge
KnowBe4 Security Awareness Training Logo Award Winner Product Badge
KnowBe4

KnowBe4 Security Awareness Training

8.3 / 10
Category
KnowBe4 Security Awareness Training
8.3 / 10

What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details


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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

87 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

4% Negative
9% Neutral
87% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Content Quality

88

LMS Integration

88

Knowledge Tests

85

Topic Breadth

85

Security Awareness Dashboards and Reporting

84

Variety of Training Materials

84

Ease of User Management

84

Simulated Attacks

83

Just in Time Alerts

83

Customizability

83

Gamification

80

Vendor Capability Ratings

Average 84

Ease of IT Administration

95

Ease of Customization

92

Quality of Features

87

Breadth of Features

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Ease of Data Integration

81

Vendor Support

79

Usability and Intuitiveness

76

Business Value Created

69

KnowBe4 Security Awareness Training Reviews

Silvana G.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use.

Likeliness to Recommend

10 / 10

What differentiates KnowBe4 Security Awareness Training from other similar products?

KnowBe4 is very easy to use and provided a variety of training for all of the team members.

What is your favorite aspect of this product?

The variety of the training has so much information about of the awareness.

What do you dislike most about this product?

They send so many reminders, I don't think is necessary a bad thing, but just saying.

What recommendations would you give to someone considering this product?

Yes, do it and it will save the life of your IT department.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and End Users/Clients like features

Likeliness to Recommend

8 / 10

What differentiates KnowBe4 Security Awareness Training from other similar products?

integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.

What is your favorite aspect of this product?

"The Inside Man" provides an engaging way to increase user awareness. The third strength is customer support and service. We have quarterly check-in calls with the account manager to go over what has been working, what is new, and answer technical questions.

What do you dislike most about this product?

thing that could be improved would be the ability to customize content within a module.

What recommendations would you give to someone considering this product?

Make sure you have plans for deployment and testing of software before its deployed to test staff/company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jenna H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to navigate,fake emails can be frustrating

Likeliness to Recommend

4 / 10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The integration with other internal systems and the gamification of videos and modules and “personal risk score”

What is your favorite aspect of this product?

Gamification

What do you dislike most about this product?

The fake phishing emails feel like corporate entrapment

What recommendations would you give to someone considering this product?

Be careful with the way this is communicated on roll out- it can feel like a lack of employee trust motivated the purchase when actually it’s often regulatory/ security compliance

Pros

  • Security Protects
  • Respectful
  • Helps Innovate
  • Reliable

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Transparent

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