What is JumpCloud?
JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JumpCloud?
Pros
- Respectful
- Continually Improving Product
- Unique Features
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Session Management
Compliance Reporting
Privileged User Behavior Analytics
Third Party Integrations OOTB
Account Vaulting
Privileged Account Discovery
APP to APP Password Management
Privileged Account Life Cycle Management
Reporting and Dashboards
Local Account & Shared Account Administration
Agentless Deployment
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Endpoint Management (UEM)
SaaS Management
Remote Access
JumpCloud Go
Conditional Access Policies
SSO For Thousands of Apps
JumpCloud is IT Simplified
JumpCloud Reviews
Uğur Deniz Y.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Reassuring
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
One major difference between JumpCloud and its competitors is that JumpCloud offers its Directory-as-a-Service (DaaS) platform as a cloud-based service, while some of its competitors offer similar capabilities as on-premises software. Jumpcloud also have more extensive support for Linux and open-source based on its system which can be a pro or a con depending on your use-case.
What is your favorite aspect of this product?
JumpCloud provides user management and device management at scale for organizations. This allows IT team to manage user accounts, passwords, devices and applications. Some JumpCloud upsides might be: Cloud-based: JumpCloud is a cloud-based service, so user management and device management can be performed for organizations without the need for built-in IT systems. Remote access: JumpCloud allows organizations to quickly and securely access applications and devices that their users can access remotely. Multi-platform support: JumpCloud offers management tool for Windows, MacOS, Linux and mobile devices.
What do you dislike most about this product?
It's worth noting that Jumpcloud is particularly targeted towards small and medium-sized businesses and it comes with a few feature limitations. So it might not be the perfect fit for large-scale enterprise operations.
What recommendations would you give to someone considering this product?
won't let you down
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sean R.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Highly recommended for SMBs for IAM
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
Ease of use and implementation. Takes literally minutes to get accounts and devices set up to use JumpCloud
What is your favorite aspect of this product?
Ability to manage users in an intuitive interface
What do you dislike most about this product?
Auditing features can be improved to provide more insight into authentication actions
What recommendations would you give to someone considering this product?
Tie this into your Google setup to manage both your desktop and Google accounts together
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Client's Interest First
Please tell us why you think this review should be flagged.
Mohammad S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
All Instances in one Go! Best SaaS service ever!
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
JumpCloud is a cloud-based identity and access management (IAM) platform that helps organizations manage and secure their users, devices, and resources. Some key features that differentiate JumpCloud from other similar products include: Single Sign-On (SSO) capability: JumpCloud provides a single set of credentials for users to access all of their resources, making it easier for them to log in and reducing the risk of password-related security breaches. Device Management: JumpCloud allows to manage and secure all of your devices, including laptops, desktops, servers, and mobile devices, from a single console.
What is your favorite aspect of this product?
The best part of jumpcloud is that, Now I can manage all my remote server instances in a single place, Administer them and control them at ease. Installation and configuration made easy within this single platform.
What do you dislike most about this product?
Till date I have not found any issues with jumpcloud services. Everything seems working fine under chrome and firefox web browsers. Still its under implementation for my personal projects and I think it completely bugfree awesome platform.
What recommendations would you give to someone considering this product?
Here are a few recommendations for someone considering JumpCloud: Assess your organization's needs: Before deciding on JumpCloud or any other IAM solution, it's important to assess your organization's specific needs and requirements. This will help you determine which features and capabilities are most important to your organization and ensure that you choose a solution that meets those needs. Research the product and read reviews: Take the time to thoroughly research JumpCloud and read reviews from other users to get a sense of how well the product meets the needs of organizations like yours.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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