In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Ben D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
JIRA is an excellent issue tracking solution.
Likeliness to Recommend
What differentiates Jira from other similar products?
We utilize JIRA as our service desk in order to log issues, submit IT tickets, seek updates to software and permissions, etc. When a user has a question or problem, they may submit a ticket detailing their issue, and from there, the ticket will be sent to the appropriate team member or queue, as appropriate. In addition to its obvious application in agile project management and story tracking for the development team, we also employ it for backlog pruning.
What is your favorite aspect of this product?
Tickets can be tracked by component, which is a huge time saver. The status, priority, assignee, etc. of all tickets pertaining to my team's work may be seen in a single place. Nice work on the filtering and reporting, too. You can rapidly put together a board containing whatever information you'd like to view and refer to it whenever you please. The ability to label items is also useful and efficient. The tagged developer or analyst will receive your question or feedback right away. That way, problems won't go forgotten.
What do you dislike most about this product?
One of JIRA's few flaws is its inability to be customized. It could be molded into anything imaginable. It may take some time to determine which approach is most appropriate for your company. Forms are quite important. The dashboards serve a similar purpose. Examples of well-configured dashboards from other firms would be beneficial for teams to rapidly grasp their progress and the value of their labor.
What recommendations would you give to someone considering this product?
Seeing all of the tickets in our team's queue is tremendously helpful during our sprint planning sessions. It's simple to organize our tasks by due date or urgency. Our bespoke views provide a comprehensive picture of the status of the backlog.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dileep C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Quick, Resembled and Future Proof Software
Likeliness to Recommend
What differentiates Jira from other similar products?
The Ticket Assigning System is similar where the Kanban Board differentiates from the other software.
What is your favorite aspect of this product?
The Data Extract Countability Board present
What do you dislike most about this product?
The information that would be needed should also be displayed while hovered.
What recommendations would you give to someone considering this product?
Yes, would be recommending everyone who so ever is using mediocre software.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Benjamin Z.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
For Agile groups, this is a complete tool
Likeliness to Recommend
What differentiates Jira from other similar products?
The user-friendliness of the interface and the high quality of the experience it provides have won me over. The quickness and simplicity of the learning path and the ease with which it may be navigated are additional notable strengths.
What is your favorite aspect of this product?
I appreciate the ease with which I can monitor the current status of tasks, track their development, and receive constructive real-time notifications; this platform not only helps me set priorities, but also gives me a bird's-eye view of the entire project from beginning to end.
What do you dislike most about this product?
In particular, non-technical users may find it difficult to install and work with Jira Software. Users that need access to the tool on the move will find the mobile app to be unsatisfactory due to its reduced capabilities in comparison to the web-based version.
What recommendations would you give to someone considering this product?
I appreciate how adaptable it is to my specific needs and how easy it is to work with others on a team, give tasks, or chat in real time with coworkers to exchange ideas and feedback. preferences, it greatly improves efficiency.
Pros
- Performance Enhancing
- Efficient Service
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.