What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Traceability
Artifact Management
Automation
Managed Artifact Repository
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Shobana R.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Robust ALM but Features disspoints
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provices a full control over the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track the assigned tasks, and comment on issues, filters, reports and dashboards etc. Jira can be integrated with GitLab which is a great integration (however it has it own pitfalls). It enables to adopt agile methodology and helps us to manage sprint.
What is your favorite aspect of this product?
Simple, effective, and easy to use. Can track projects and the use of agile, kanban and another methodologies with Jira is very effective.
What do you dislike most about this product?
features, UX and dashboard reports
What recommendations would you give to someone considering this product?
Jira organizes the team's activities and facilitates collaboration between groups. It centralizes all the work, making the business more agile and efficient. Much needed tool for all enterprise to plan their releases (Quick time to market) and to stay updated in the market
Pros
- Helps Innovate
- Saves Time
- Fair
- Acts with Integrity
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Melissa B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
Solution for effective project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a project management tool that can be used both in the office and from the comfort of your home. It aids me in keeping track of all of my responsibilities and making sure they are all completed in time for the project's completion date. Custom fields may be added with ease and tickets can be linked together. A excellent way to indicate progress and churn is to display analytics on how tickets proceed from one step to another.
What is your favorite aspect of this product?
Jira is a powerful project management tool that works well in a mixed-mode workplace. It aids in teamwork and project management. Additionally, Jira interfaces easily with a wide variety of business productivity solutions such as Microsoft 365 and Google Workspace.
What do you dislike most about this product?
The markdown authoring is broken to a significant extent. They can be used in comments and while editing a ticket, however it appears as though a glitch prevents them from working when a new ticket is created. You may use them.
What recommendations would you give to someone considering this product?
Jira is an excellent tool for project managers and development teams alike to generate tickets, track milestones and sprint progress, as well as communicate with each other in real time. My team's time is saved by using Jira, which streamlines the process of approving tasks and receiving feedback on them. Makes everyone on the same page, tracks progress, and improves communication in the workplace.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
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Aditya S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Efficient way to handle Projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different in the context that it is designed flawlessly for software development teams. It has features that help us track and release software, such as sprints, releases, and Roadmaps. It also has a robust feature set that helps developers manage their work, such as creating issues, attaching files, and commenting on issues. Along with other functionality such as Analytics and Reporting, ALM Integration, Traceability, Artifact Management, Agile Work Management, Bug Tracking & Issue Management and Managed Artifact Repository, it really makes Jira a perfect choice for Application Management and Project Management.
What is your favorite aspect of this product?
The ability of Jira to integrate with other Atlassian products like Bitbucket and Confluence, which aids in exploiting its potential, is by far its most useful feature. The fact that It is incredibly user-friendly and allows me to customize dashboards gives me more flexibility in my workday. Issue tracking and sprint planning, which are unique features compared to other Agile work management tools, are additional feature I absolutely love about Jira.
What do you dislike most about this product?
The learning curve can be steep in Jira as there is a lot of functionality packed into the tool, and it can take some time to learn all of the different features and for new users, it can be difficult to understand. Another thing I have faced is that can be slow and resource-intensive which can be a major problem when we are working on large projects with many moving parts.
What recommendations would you give to someone considering this product?
Jira is packed with functionalities and is used by is used by organizations all over the world. It can be used for every industry size and is perfect for project management and application management, so if you are looking for a tool that helps you to manage tasks, Jira is the perfect choice.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Inspires Innovation
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