What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
User Needs Management
Social Collaboration
ALM Integration
Visual Roadmap
Idea Management
Strategic Vision
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Nishant J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Great Product Management collaboration tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Unique Product Management capabilities along with ease of use makes Jira a leader in its capabilities
What is your favorite aspect of this product?
Task Tracking, reporting, Automation features are some of its great aspects for any Organization.
What do you dislike most about this product?
Workflow management, Dependencies tracking, Customization features are very minimal
What recommendations would you give to someone considering this product?
Improve customization features, analytical reporting and workflow management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paulo G.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Vishal R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Awesome product for agile methodologies
Likeliness to Recommend
What differentiates Jira from other similar products?
It's agile friendly features
What is your favorite aspect of this product?
Task management
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Keep bringing more reporting features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing